Installation failing Couldn't verify the expected sha error

kamranonline

Member
Sep 16, 2012
14
0
1
Newtowncenter
cPanel Access Level
Root Administrator
Hi,

Its not possible to install cPanel:
Code:
2019-06-02 09:59:48 222 (FATAL): Couldn't verify the expected sha (7c94d21688ee4152cb3dc8778f6932d6636df78d21f7af2eb8c55a414b9312133c4929e8330b15046eaad5fddf65c40690af2658e36d7392dc47678b674c37d5) for cpanel-perl-528-5.28.0-3.cp1178.x86_64.rpm. Got 1a407adc423060b55cca207b5fcad3d851878897c044a1fb0c1bf023bfc3377cbcc9f0a6b81a77923f7fb0f5c47b61b0b4b1c54138201c145771902930826236

2019-06-02 09:59:53 447 ( INFO): CentOS 7 (Linux) detected!
2019-06-02 09:59:53 341 ( INFO): Downloading GPG public key, cPanelPublicKey.asc
2019-06-02 09:59:54 234 (DEBUG): Retrieving http://httpupdate.cpanel.net/RPM/11.78/centos/7/x86_64/rpm.sha512.asc
2019-06-02 09:59:54 234 (DEBUG): Retrieving http://httpupdate.cpanel.net/RPM/11.78/centos/7/x86_64/rpm.sha512
2019-06-02 09:59:58 263 ( INFO): FILE - /usr/local/cpanel/tmp/rpm_downloads/rpm.11.78.sha512
2019-06-02 09:59:58 264 ( INFO): SIG - /usr/local/cpanel/tmp/rpm_downloads/rpm.11.78.sha512.asc
2019-06-02 09:59:58 265 ( INFO): URL - /RPM/11.78/centos/7/x86_64/rpm.sha512
2019-06-02 09:59:58 310 ( INFO): Valid signature for /usr/local/cpanel/tmp/rpm_downloads/rpm.11.78.sha512 (/usr/local/cpanel/tmp/rpm_downloads/rpm.11.78.sha512)
2019-06-02 09:59:58 234 (DEBUG): Retrieving http://httpupdate.cpanel.net/RPM/11.78/centos/7/x86_64/cpanel-perl-528-5.28.0-3.cp1178.x86_64.rpm

2019-06-02 10:01:00 222 (FATAL): Couldn't verify the expected sha (7c94d21688ee4152cb3dc8778f6932d6636df78d21f7af2eb8c55a414b9312133c4929e8330b15046eaad5fddf65c40690af2658e36d7392dc47678b674c37d5) for cpanel-perl-528-5.28.0-3.cp1178.x86_64.rpm. Got a29b20896d94749b087b450e5710ae7cad10c9825a78d8a39bce26c8eaa4f01543aa408c18e106970a2094db92c8b7e4922fdb4f4b6017a352a9fdb714e966f5
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello @kamranonline,

Can you submit a support ticket so we can take a closer look at your system to see what's preventing the cPanel installation from succeeding? If you are unable to obtain a support ID, feel free to email cs @ cpanel.net directly to request technical assistance with the installation.

Thank you.