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Installation hanging

Discussion in 'General Discussion' started by jestep, Oct 5, 2011.

  1. jestep

    jestep Active Member

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    Have never had this happen before. This is a brand new bare install of CentOS6. Went through the usual procedures of configuring YUM, and disabling selinux, firewall etc.

    Getting a:

    Failed to download http:.....Mail-Spamassassin-3.3.1.tar.gz

    It download to 92% and then fails every time. Has been trying to get this file for about 4 hours now.

    Also, getting a error: Request http...Mail-Spamassassin-3.3.1.tar.gz: Bad file descriptor at /usr/local/cpanel/Cpanel/cPCPAN/cpanminus.pm line 120.

    Looks like it's tried several mirrors and all are giving the same errors.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I suggest opening a support ticket so we can investigate this issue further for you. You can open a ticket using the following URL:

    Submit A Ticket

    Feel free to post the ticket number here so we may track the issue.

    Thank you.
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    In the instance where this has happened previously, it appeared due to a firewall, filtering or network issue. Please ensure you have any firewall or network filtering turned off during cPanel installation and that you are able to connect using a publicly facing IP from the server to our repositories rather than using something like NAT.
     
  4. jestep

    jestep Active Member

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    How do I create a support request? We buy our licenses through instantcpanellicense.com.

    It's behind NAT right now. I will put it on an external IP and try again. We normally provision our servers on our LAN and then deploy to the datacenter. So far this is the only install that has had problems. This is also the first CentOS6 server we're deploying.
     
  5. jestep

    jestep Active Member

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    Also, here's pretty much what we're seeing. This is the 3rd attempt, still on NAT:

    Code:
    
    2011-10-10 14:31:49  933 (DEBUG):     Fetching http://208.109.109.239/pub/CPAN/authors/id/cPCPAN/Mail-SpamAssassin-3.3.1.tar.gz (connected:0).......(request attempt 1/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 2/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 3/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 4/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 5/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 6/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 7/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 8/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 9/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 10/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 11/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......(request attempt 12/12)...Resolving 208.109.109.239...(resolve attempt 1/65)......connecting to 208.109.109.239...@208.109.109.239......connected......receiving...10%...21%...32%...43%...54%...65%...76%...87%...92%......failover......removing 208.109.109.239......Done
    2011-10-10 14:31:49  933 (DEBUG):     Cpanel::HttpRequest http://208.109.109.239/pub/CPAN/authors/id////cPCPAN/Mail-SpamAssassin-3.3.1.tar.gz: Bad file descriptor at /usr/local/cpanel/Cpanel/cPCPAN/cpanminus.pm line 120.
    2011-10-10 14:31:49  933 (DEBUG):     ! Download http://208.109.109.239/pub/CPAN/authors/id////cPCPAN/Mail-SpamAssassin-3.3.1.tar.gz failed. Retrying ...
    2011-10-10 14:31:49  933 (DEBUG):     ! Failed to download http://208.109.109.239/pub/CPAN/authors/id////cPCPAN/Mail-SpamAssassin-3.3.1.tar.gz
    
     
  6. jestep

    jestep Active Member

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    Just to update. We moved the servers to an external facing IP and did not have this problem any more. Not sure why, but installing on CentOS 6 behind NAT definitely does not work any longer. We did used to provision behind NAT.
     
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