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installation help

Discussion in 'General Discussion' started by tichroba, Apr 17, 2011.

  1. tichroba

    tichroba Registered

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    I have all firewalls off and i can ping the dns server name. But at installlation of cpanel i get the following error:

    cannot resolve cpanel.net


    Completely new to this and on a thirty day trial so all help appreciated

    tim
     
  2. LinuxTechie

    LinuxTechie Well-Known Member

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  3. tichroba

    tichroba Registered

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    Cptechie,


    thanks for that i had iptables enabled still. Disabled iptables and checked resolvers and they are working ok ie.

    host cpanel.net resolved

    cant even use wget to download new installation package although i did install the dvd centos and cpanel from cpanels site.

    I need to get this working as I have to install the real server at the college and train the IT staff on how to use it as soon as possible. Our students really need this server.

    Thanks for the assistance

    Tim
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hi Tim,

    You should be able to install wget via YUM:

    Code:
    yum install wget
    If you continue to experience problems with the installation, could you post the exact error message you are receiving?

    Thanks.
     
  5. cPanelJared

    cPanelJared Technical Analyst
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    It sounds likely that you may not have valid resolvers listed in /etc/resolv.conf. Try the following:

    Code:
    # host cpanel.net
    You should get something very similar to this:

    Code:
    # host cpanel.net
    cpanel.net has address 208.74.123.44
    cpanel.net has address 69.90.250.19
    cpanel.net mail is handled by 10 mx2.cpanel.net.
    cpanel.net mail is handled by 0 mx1.cpanel.net.
    If you get an error message instead, then you do not have valid resolvers listed in /etc/resolv.conf. /etc/resolv.conf contains nameservers that the server uses to look up domains that it does not host (it has nothing to do with domains or nameservers you will host on your server). Most data centers host resolvers for their customers to use, so I recommend asking your data center for the nameservers that should be listed in /etc/resolv.conf.

    Alternatively, you can use root nameservers or Google's Public DNS nameservers. To do this, put the following lines at the top of /etc/resolv.conf:

    Code:
    # nameserver 8.8.8.8
    # nameserver 8.8.4.4
    Note that we do offer complimentary installation assistance. You may want to submit a ticket so that one of our analysts can log into the server directly, correct any problems and start the installation for you.
     
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