sclayton

Member
Jun 15, 2005
11
0
151
UK
Hi

during installation of cpanel 'sh latest' I get the following errors:

Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel.tar.bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
1%...2%...3%...4%...5%...6%...7%...8%...9%...10%...11%...12%...13%...14%...15%...16%...17%...18%...19%...
20%...21%...22%...23%...24%...25%...26%...27%...28%...29%...30%...31%...32%...33%...
34%...35%...36%...37%...38%...39%...40%...41%...42%...43%...44%...45%...46%...47%...
48%...49%...50%...51%...52%...53%...54%...55%...56%...57%...58%...Unable to retrieve file
...Failed
wall: can't read cPanel Layer 2 Install Commencing.


I have tried the installation several tmes and it always fails at this point and always at 58% of the download. cpanel.tar.bz2 is being downloaded into /usr/local and its filesize after the error occurs is always:

-rw-r--r-- 1 root root 10084352 Jun 27 16:16 cpanel.tar.bz2

I am trying to install on suSE 8.2, first thoughts were that it must be an OS filesize limit but
running 'ulimit -a' shows that filesize is unlimited.

I am also seeing the following types of errors, but they don't seem to be causing any
particular problems, but I might be wrong!

Building Apache../...Done
Waiting for perl module install to complete...\Done
Installing Startup Scripts...Importing sys mods.....Done
Done
Repairing Common Problems (this might take a while)..../Done
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
LANGUAGE = (unset),
LC_ALL = (unset),
LC_CTYPE = "en_GB",
LANG = "C"
are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:


cpsrvd does not exist anywhere on the system, but I guess this is because the install
in bailing out.


Any help greatly appreciated.
 
Last edited:

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,465
31
473
Go on, have a guess
Did you definitely do a minimal OS installation before installing cPanel? Often the cause of such problems can be from full server OS installations where there are conflicting apps installed.

If you did do a minimal install, I'd suggest logging a support ticket directly with cPanel since it is a new installation, at:
https://tickets.cpanel.net/submit/index.cgi?support=1
 

sclayton

Member
Jun 15, 2005
11
0
151
UK
Hi

I did do a minimal install but found that I needed to also install the following packages before 'sh latest' would begin to run:

bind9
wget
binutils
python
gcc
utoconf
automake
make
g++
rpm –install rcd-2.2.0-0.ximian.7.5.i586.rpm
rpm –install rug-2.2.0-0.ximian.7.0.i586.rpm

regards