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Installation Issues

Discussion in 'General Discussion' started by kkbabe, Nov 14, 2011.

  1. kkbabe

    kkbabe Registered

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    I am trying to install CPANEL and I get an error message.


    Cannot install must be a fully qualified domain name.

    I have edited the hostname file to reflect the subdomain details but it's still not working. Have contacted the hosting company but they "cannot help" and suggested I contact this forum.

    Could someone suggest some ideas ?

    Thanks
    K
     
  2. kkbabe

    kkbabe Registered

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    Beginning main installation.
    print() on unopened filehandle LOG at /home/installd/install line 1295.
    2011-11-15 12:06:05 501 (DEBUG): - ssystem [BEGIN]: cp /var/log/cpanel-install.log /var/log/cpanel-install.log.1321235495
    print() on unopened filehandle LOG at /home/installd/install line 1295.
    2011-11-15 12:06:05 501 (DEBUG): - ssystem [END]
    2011-11-15 12:06:05 510 ( INFO): cPanel install started at: Tue Nov 15 12:06:05 2011!
    2011-11-15 12:06:05 511 ( INFO): This install will take 10-70 minutes depending on your hardware.
    2011-11-15 12:06:05 512 ( INFO): Now is the time to go get another cup of coffee/jolt.
    2011-11-15 12:06:05 513 ( INFO): The install will log to /var/log/cpanel-install.log.
    2011-11-15 12:06:05 514 ( INFO):
    2011-11-15 12:06:05 515 ( INFO): Beginning Installation
    2011-11-15 12:06:05 414 ( INFO): centos 6 (Linux) detected!
    2011-11-15 12:06:05 442 ( INFO): Validating that 'username' is a FQDN
    2011-11-15 12:06:05 448 (ERROR):
    2011-11-15 12:06:05 449 (ERROR): ********************* ERROR *********************
    2011-11-15 12:06:05 450 (ERROR):
    2011-11-15 12:06:05 451 (ERROR): Your hostname (username) is not set properly. Please
    2011-11-15 12:06:05 452 (ERROR): change your hostname to a fully qualified domain name,
    2011-11-15 12:06:05 453 (ERROR): and re-run this installer.
    2011-11-15 12:06:05 454 (ERROR):
    2011-11-15 12:06:05 455 (ERROR): ********************* ERROR *********************
    2011-11-15 12:06:05 456 (FATAL): exiting...
    Removing /root/installer.lock
     
  3. storminternet

    storminternet Well-Known Member

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    It seems hostname hasn't been setup properly on your server. There are other files too which you need to check.
    Check /etc/hosts , /etc/sysconfig/network and setup the hostname.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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