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Installation Issues

Discussion in 'General Discussion' started by eduardog72, Nov 11, 2015.

  1. eduardog72

    eduardog72 Registered

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    Hi i started to install cpanel in CentOS 6.5, the main installation was ok, but when i try to create a new account the process hold in the step de creating bandwith datastore, show a message back the screen, with " A Fatal error or time occurred while processing the directive (show)" and the procces stop and i need change the page.

    in the logs/ stats_logs describe this message
    Code:
    [2015-11-11 15:06:52 -0600] warn [Internal Warning while parsing [stdin] 8622] C
    an not connect: Access denied for user 'eximstats'@'localhost' (using password:
    YES) at /usr/local/cpanel/Cpanel/Logd.pm line 1579.
    at /usr/local/cpanel/Cpanel/Logd.pm line 1579.
            Cpanel::Logd::dbconnect() called at /usr/local/cpanel/Cpanel/Logd.pm lin
    e 1526
            eval {...} called at /usr/local/cpanel/Cpanel/Logd.pm line 1525
            Cpanel::Logd::cleaneximtables(undef) called at /usr/local/cpanel/Cpanel/
    Logd.pm line 445
    
    Attach the screen about the error, regards
     

    Attached Files:

    #1 eduardog72, Nov 11, 2015
    Last edited by a moderator: Nov 11, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please let us know if you can run the following command without error:

    Code:
    /usr/local/cpanel/bin/generate_eximstats_pass
    Thank you.
     
  3. eduardog72

    eduardog72 Registered

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    Thanks, Today i Had to shutdown the server, and erased, i will create a new installation and i´ll try again.

    Because yesterday was stressfull

    thanks
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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