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Installatron problem

Discussion in 'General Discussion' started by Sreten, Nov 11, 2013.

  1. Sreten

    Sreten Registered

    Nov 11, 2013
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    Website Owner
    I was written off by my technical support, so you guys are just other
    I have a problem to install nestp over cPanela but we always occurs the following error:

    ! A test of the selected domain has failed (HTTP error: 403).

    Installatron is unable to install on a domain that is not resolving/loading to this web account.

    If this is a new web hosting account, or if this is a newly registered domain, please allow up to 24 hours for the domain to begin working (though usually within a few hours).

    If you're sure that the domain is correctly loading to your web account, contact your web hosting administrator.

    Technical Error: [1] Written file `/home/klik2001/public_html/' not accessible at `'.
    2013-11-11T15:35:57+01:00 FAILURE [3; /opt/curlssl/bin/curl] [http code=403]

    cPanel Version 11.38.2 (build 6)
    Theme x3
    Apache version 2.2.22
    PHP version 5.3.13
    MySQL version 5.1.70-cll
    Architecture x86_64
    Operating system linux
    Shared IP Address
    Path to sendmail /usr/sbin/sendmail
    Path to Perl /usr/bin/perl
    Perl version 5.10.1
    Kernel version 2.6.32-71.29.1.el6.x86_64
    cPanel Pro 1.0 (RC1)

    Can you help me
  2. cPanelJared

    cPanelJared Technical Analyst
    Staff Member

    Feb 25, 2010
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    Houston, TX
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    Root Administrator
    Unfortunately, cPanel is not a hosting provider, so no one in this forum has the access needed to help you. cPanel only develops software; we do not actually host any sites or servers. Only your hosting provider has the access needed to help you.

    Also, Installatron is not part of cPanel, and it is not a cPanel product. You would need to contact Installatron support directly for help with that software, but since you are not the server administrator, they may also be very limited in the extent to which they can help you. Their support contact information is here:

    Installatron Documentation and Support

    If you are interested in changing hosting providers, we do have a Partner NOC directory, with our partners that use our software:

    cPanel Hosting Partner Directory

    The database on that page is searchable by several different criteria.

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