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Installed Atmail Plugin

Discussion in 'E-mail Discussion' started by Daky, May 31, 2011.

  1. Daky

    Daky Well-Known Member

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    Hello,

    Recently i installed atmail plugin.

    When i compose new message and go to video e-mail i get this error:

    Database Connection Error
    Access denied for user 'atmail'@'192.168.0.3' (using password: YES)

    Please advise?
    D
     
    #1 Daky, May 31, 2011
    Last edited: May 31, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

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    Hello,

    Since this is a newer plugin being provided, could you open up a ticket for us to check into this further? You can open a ticket in WHM > Support Center > Contact cPanel or using the link in my signature.

    In the ticket, please provide the login details for the email account in question along with the root SSH password. If you could post the ticket number here upon opening it, please let us know what it happens to be.

    Thanks!
     
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    #2 cPanelTristan, May 31, 2011
  3. Daky

    Daky Well-Known Member

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    Thank you for update.

    I just did.

    Ticket ID 1555061
     
    #3 Daky, May 31, 2011
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