Installed Atmail Plugin

D

Daky

Well-Known Member
May 22, 2005
56
0
156
Hello,

Recently i installed atmail plugin.

When i compose new message and go to video e-mail i get this error:

Database Connection Error
Access denied for user 'atmail'@'192.168.0.3' (using password: YES)

Please advise?
D
 
Last edited:
cPanelTristan

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello,

Since this is a newer plugin being provided, could you open up a ticket for us to check into this further? You can open a ticket in WHM > Support Center > Contact cPanel or using the link in my signature.

In the ticket, please provide the login details for the email account in question along with the root SSH password. If you could post the ticket number here upon opening it, please let us know what it happens to be.

Thanks!
 
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