Installed AutoSSL But Browsers Show Error Due to Common Name.

Hello,

I recently added two more addon domains to the total of 10 already added in cPanel, and ran AutoSSL to be installed. cPanel successfully installed Comodo autossl on both the addon domains however, browsers like chrome, firefox still gives privacy error and doesn't recognize the SSL. Further, I checked the installation at SSL Checker - SSL Certificate Verify and it shows 'Common Name' of the primary domain than of the addon domain. For example, it shows the 'Common Name' as primarydomain.com instead of addondomain.com when the autossl is installed on addondomain.com. Considering this might be the problem as to why the browsers are giving error, can you help me to resolve this issue and have the addondomain.com correctly listed as 'Common Name?'

Thank you in advance.

 

Hello,

You're right, I don't see the SSL installed when checked under Manage SSL Hosts. I deleted directory .well-known/ and tried re-installing it thrice, but no luck.

Can someone help me sort out this?

 

Hi Michael,

Nope, there's no error generated for those addon domains as the SSL is getting installed. However, browsers still show warning, so I checked the two domains at https://www.sslshopper.com/ssl-checker.html; it shows 'Common Name' that of the primarydomain.com rather than the addondomain.com on which the SSL is installed. Furthermore, I checked other domains on the server, and all have the 'Common Name' properly added of that particular domain on which autoSSL is installed, so the browsers like chrome, FF recognizes the SSL and give out no error.

Additionally, only error seen in "Logs" tab in "WHM >> Manage AutoSSL" is about subdomains of those two addon domains which is not a concern for me.