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installed cpanel but cannot connect to admin

Discussion in 'General Discussion' started by taproot, Sep 5, 2008.

  1. taproot

    taproot Well-Known Member

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    Newb question here:

    I just finished installing the 15 day trial. Everything seemed to install smoothly, however I went to login for the first time and my connection just times out.

    I am using CentOS 5.2 64bit on a supermicro based server. I opened ports 2087 and 2086 on my router and I pointed my domain name's a record at my IP address.

    https://www.mydomain.com:2087/ times out.

    Any ideas where I should start trouble shooting this?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I believe CentOS will install a software firewall if you don't explicitly tell it not to. You may wish to see if there is firewall software running on your cPanel/WHM server that is causing the interference.
     
  3. taproot

    taproot Well-Known Member

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    So should I totally shut off SElinux and IPtables or just open the ports needed for shared web hosting?
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    SELinux is known to interfere with cPanel/WHM connections with its default configuration. I recommend disabling it to ensure cPanel/WHM functions properly then modify your firewall rules as you desire and re-enable if you desire.
     
  5. taproot

    taproot Well-Known Member

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    Well that all worked well and I am configuring cpanel, however I am seeing a pretty high server load average 6.0 6.5 5.5 for a server that is not doing anything but running cpanel/web services. The panel admin seems to time out a lot too. The server is a supermicro with a quad4 2.4 ghz processor and 8gb ram so I must have something configured wrong :( Any ideas on that one?

    Cheers! and thanks for the help so far.

    It might be I messed up the software raid on setup maybe? Not sure if that would cause the high server load.

    here is df -h if that helps explain anything:
    Filesystem Size Used Avail Use% Mounted on
    /dev/md4 3.9G 339M 3.4G 9% /
    /dev/md6 586G 1023M 555G 1% /home
    /dev/md3 494M 13M 456M 3% /tmp
    /dev/md2 2.4G 246M 2.1G 11% /var
    /dev/md1 72G 2.4G 66G 4% /usr
    /dev/md0 99M 12M 83M 13% /boot
    tmpfs 3.9G 0 3.9G 0% /dev/shm

    Sorry I am a newb with linux!
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    You may want to let our technical analysts take a look at your server for you, see what may be causing that.
     
  7. taproot

    taproot Well-Known Member

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    Sounds good, I'll submit a ticket to them.
     
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