Installing a wildcard SSL certificate now fails and error message usability [moved]

Karateka

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Apr 14, 2003
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Improved SSL Management

The improved SSL management system offers a number of enhancements; support for UCC certificates, SNI (Server Name Indication), and enhanced support for Wildcard SSL certificates. This allows cPanel users to host multiple SSL websites on the same account. cPanel & WHM users will notice changes to the user interfaces that simplify installing, managing the various SSL certificates, keys, and signing requests associated with their domains.
Well, that's great and one of the reasons why we have been looking forward to the new cPanel.
However, when I try to install a wildcard SSL certificate (that has been installed on multiple other servers in 11.36.*), I am no longer able to do so and I get the error message:

"*.domain.com " already has SSL installed on the IP address "123.456.789.123". The same domain cannot have SSL on more than one IP.
(See the attached screenshot.)

Also, on a second note, I don't like the self destroying error messages for the following usability reason: You can no longer copy and paste error messages. Once you hold down the mouse button in one of the error messages, the error message goes away and there is no way to copy and paste.
 

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cPanelNick

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Mar 9, 2015
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Sascha

Would you please open a ticket with ATTN: Nick in the subject (or post the # here). I would like to give the team who developed the new improvements a chance to look at this. We likely need to provide more guidance in the error messages. You can only install one certificate per ip address if your server does not have sni support (centos 5). However you should be able to install the same certificate multiple times on a single ip address. For example, you can install happy.domain.com, sad.domain.com, and lively.domain.com using a *.domain.com certificate.
 
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cPanelNick

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Mar 9, 2015
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Hi Sascha,

We have open tasks to address the usability issue (difficult to copy/paste) with the status message box.

Based on our theoretical testing, we believe my advise on using happy.domain.com, sad.domain.com, and lively.domain.com might be what is needed here. If you could open a ticket using the link in my signature with the subject "ATTN: Nick", we really appreciate the opportunity to validate that assumption.

Thanks