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Installing a wildcard SSL certificate now fails and error message usability [moved]

Discussion in 'General Discussion' started by Karateka, May 12, 2013.

  1. Karateka

    Karateka Active Member

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    Well, that's great and one of the reasons why we have been looking forward to the new cPanel.
    However, when I try to install a wildcard SSL certificate (that has been installed on multiple other servers in 11.36.*), I am no longer able to do so and I get the error message:

    (See the attached screenshot.)

    Also, on a second note, I don't like the self destroying error messages for the following usability reason: You can no longer copy and paste error messages. Once you hold down the mouse button in one of the error messages, the error message goes away and there is no way to copy and paste.
     

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  2. cPanelNick

    cPanelNick Administrator
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    Sascha

    Would you please open a ticket with ATTN: Nick in the subject (or post the # here). I would like to give the team who developed the new improvements a chance to look at this. We likely need to provide more guidance in the error messages. You can only install one certificate per ip address if your server does not have sni support (centos 5). However you should be able to install the same certificate multiple times on a single ip address. For example, you can install happy.domain.com, sad.domain.com, and lively.domain.com using a *.domain.com certificate.
     
    #2 cPanelNick, May 13, 2013
    Last edited by a moderator: May 13, 2013
  3. cPanelNick

    cPanelNick Administrator
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    Hi Sascha,

    We have open tasks to address the usability issue (difficult to copy/paste) with the status message box.

    Based on our theoretical testing, we believe my advise on using happy.domain.com, sad.domain.com, and lively.domain.com might be what is needed here. If you could open a ticket using the link in my signature with the subject "ATTN: Nick", we really appreciate the opportunity to validate that assumption.

    Thanks
     
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