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Installing cpanel fails on CloudLinux 6 and 7

Discussion in 'General Discussion' started by andylau, Aug 30, 2017.

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  1. andylau

    andylau Registered

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    I have tried over the l;ast few days to install cPanel on CloudLinux 6 and 7 using OpenVZ templates. I create them with 8GB of RAM, 20GB of diskspace, run yum update then install cPanel using the following command:

    Code:
    cd /home && curl -o latest -L https://securedownloads.cpanel.net/latest && sh latest
    It has been failing at the same point each time (or appears to be):

    Code:
    [2017-08-30 14:36:34 +0000]     installing package cpanel-chosen-1.5.1-1.cp1158.noarch needs 421 inodes on the / filesystem
    [2017-08-30 14:36:34 +0000]     installing package compat-MySQL50-shared-5.0.96-4.cp1136.x86_64 needs 427 inodes on the / filesystem
    [2017-08-30 14:36:34 +0000]     installing package cpanel-perl-524-Crypt-OpenSSL-DSA-0.19-1.cp1162.x86_64 needs 431 inodes on the / filesystem
    [2017-08-30 14:36:34 +0000]     installing package cpanel-perl-524-Devel-GlobalDestruction-XS-0.03-1.cp1162.x86_64 needs 434 inodes on the / filesystem
    [2017-08-30 14:36:34 +0000]     installing package cpanel-ace-editor-1.2.6-1.cp1166.noarch needs 815 inodes on the / filesystem
    [2017-08-30 14:36:34 +0000]     installing package cpanel-d3-js-3.5.6-1.cp1152.noarch needs 820 inodes on the / filesystem
    [2017-08-30 14:36:34 +0000]     installing package cpanel-fontawesome-4.3.0-1.cp1146.noarch needs 2029 inodes on the / filesystem
    [2017-08-30 14:36:34 +0000]     installing package cpanel-qrcodejs-0.0.1-1.cp1154.noarch needs 2034 inodes on the / filesystem
    [2017-08-30 14:36:34 +0000]   see https://go.cpanel.net/rpmcheckfailed for more information
    [2017-08-30 14:36:34 +0000]   Removing staged files and directories for cpanel
    2017-08-30 14:36:34  936 (DEBUG):   The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file...
    2017-08-30 14:36:34  942 (FATAL): The installation process was unable to synchronize cPanel & WHM. Verify that your network can connect to httpupdate.cpanel.net and rerun the installer.
    Removing /root/installer.lock.
    It appears to fail with the last package being cpanel-qrcodejs. I ping httpupdate.cpanel.net which succeeds. I checked the diskspace and inodes:

    Code:
    # df -h
    Filesystem      Size  Used Avail Use% Mounted on
    /dev/simfs       20G  3.4G   17G  17% /
    devtmpfs        4.0G     0  4.0G   0% /dev
    tmpfs           4.0G     0  4.0G   0% /dev/shm
    tmpfs           4.0G   52K  4.0G   1% /run
    tmpfs           4.0G     0  4.0G   0% /sys/fs/cgroup
    
    ]# df -i
    Filesystem      Inodes      IUsed         IFree   IUse%  Mounted on
    /dev/simfs     131072   65978        65094   51%    /
    devtmpfs     1048576          53   1048523   1%      /dev
    tmpfs          1048576             1   1048575   1%     /dev/shm
    tmpfs          1048576         105   1048471   1%     /run
    tmpfs          1048576           10   1048566   1%     /sys/fs/cgroup
    There is plenty of spare disk space and plenty of spare inodes. The only firewall(s) are iptables based and as far as I tellthe cPanel servers are not blocked.

    At the moment I am stumped and this is stopping the update of our cPanel VPS templates. Any help anyone can provide is greatly appreciated and I thank you in advance.

    Andy.
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    Hi,

    We don't support CloudLinux + OpenVZ. I suspect something really weird is going on because of that combination.

    You need to use only CloudLinux, or OpenVZ and CentOS.
     
  3. andylau

    andylau Registered

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    Apologies, it is CentOS not CloudLinux. We have CloudLinux on other servers.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Can you check to verify the VPS hardware node is not nearing it's inode capacity? Also, check to see if the VPS is reaching any resource limits. For OpenVZ, you should be able to use a command like this:

    Code:
    cat /proc/user_beancounters
    Thank you.
     
  5. andylau

    andylau Registered

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    Hi,

    I have checked and nothing is hitting limits either on the VPS hardware or in the VPS itself. I did wonder if increasing the number of inodes and rebuilding the VPS would fix this. I have built other VPSs with other panels and they had no issues.

    I am going to rebuild the VPS from scratch startIng with Centos 6 with 20000000 inodes and see if that works.
     
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