installing joomla using a kikstart setup

Operating System & Version
online server
cPanel & WHM Version
88.0.11

chahir

Registered
Jun 24, 2020
3
1
1
tunisia
cPanel Access Level
Website Owner
hello every body
i have a trouble
i am purchasing a joomla template with akeeba kickstart installation
the problem is: public_html folder doesn't accept kickstar.php file and it's the only way to setting my website
i did change permission, editing file using the cpanel editor but no way
always the same message
" The File Manager does not support extracting this type of archive."
i need help
thank you
 

Handssler Lopez

Active Member
Apr 30, 2019
36
15
8
Guatemala
cPanel Access Level
Root Administrator
To avoid this type of incompatibility when generating a backup with Akeeba Backup in joomla go to the settings of Akeeba select that the backup file generated is .zip by default Akeeba generates the copies in .tar.gz with this you should be able to restore the backup correctly.

I hope I have helped!