Installing Live Help

S

SharkHost

Member
Aug 25, 2013
15
0
1
cPanel Access Level
Root Administrator
Hello,

I am trying to install the application "LiveHelp" it's a very common live chat support app.
I'm not sure where to install it.
I am supposed to put it before </head> but I can't seem to get it.

Thanks in advance,
Hayden.
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
Hello :)

I recommend consulting directly with the software developer of the application, or posting on their support forums if they are available. You will likely get a better response directly from them because the forums here are geared more towards cPanel itself.

Thank you.
 
S

SharkHost

Member
Aug 25, 2013
15
0
1
cPanel Access Level
Root Administrator
Hello,

I more so need where I edit the whole cPanel head file.
I tried to contact them but they seem not to know anything about cPanel other than it is for web hosting.

Thanks,
Hayden.
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
Could you elaborate on which specific cPanel file you are attempting to edit?

Thank you.
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
For instance, are you attempting to modify the cPanel theme?

Thank you.
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
You can find the branding editor at:

"WHM Home » cPanel » Branding"

This should be useful if you are attempting to modify the header of the cPanel theme.

Thank you.
 
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