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Installing Script Issue

Discussion in 'General Discussion' started by C.B81800, Mar 16, 2017.

  1. C.B81800

    C.B81800 Registered

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    please can you guys help me here.

    I am trying to install a laravel script on to my shared hosting i did everything in the instruction but when i put example.com it doesn't work, i get a 500 internal server error. but when i put example.com/index.php it takes me to the installation wizard. it's not suppose to do that. cause i did it this morning not worrying about that message but after the installation was over i i couldn't use the site at all. i am thinking its a problem with apache mod-rewrite
     
    #1 C.B81800, Mar 16, 2017
    Last edited by a moderator: Mar 16, 2017
  2. Eminds

    Eminds Well-Known Member

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    Your best deal is to contact your shared hosting service provider support team with the issue as they full root access of the server so they will be able to investigate the issue.
     
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  3. Jcats

    Jcats Well-Known Member

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    500 errors are logged by PHP

    Check for an error_log file, it will contain the issue.

    If not, make sure you have errror_reporting set to E_ALL

    Depending on your host will determine how you can enable error_reporting but first start out by looking for that error_log

    If you have SSH you can run:

    Code:
    # find ~/ -type f -name error_log
    otherwise if you only have cPanel access, go into file manager and at the top right search for error_log
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you let us know what you see listed under the Errors option in cPanel when you encounter the internal server error in your web browser? The option is documented at:

    Errors - Documentation - cPanel Documentation

    Thank you.
     
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