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Installing script on cPanel account issue

Discussion in 'General Discussion' started by MichaelW., Jun 5, 2018.

  1. MichaelW.

    MichaelW. Member

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    Hello!

    I am trying to install Infinite WP with the easier choice of just installing on a cPanel user.

    The cPanel user is only created for being a reseller in WHM, so that it can manage and administrate. (in other words, it doesn't have any real domain or website)

    The installation webpage is: domain.tld/cpanel-installation/
    When I enter my domain, cPanel username and password, I am greeted with the following error message: cPanelIWP.PNG

    Tips on how to fix this?
    I have been searching online and can only find problems related to PHP code.
     
    #1 MichaelW., Jun 5, 2018
    Last edited by a moderator: Jun 5, 2018
  2. MichaelW.

    MichaelW. Member

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    I contacted the InfiniteWP support. It seems like the cPanel user that is targeted for installation needs to have a published website, otherwise it won't work.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Thank you for sharing the outcome. Let us know if you have any additional questions.
     
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