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Installing SSL Certificate

Discussion in 'Security' started by whipworks, Jan 4, 2016.

  1. whipworks

    whipworks Well-Known Member

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    Hi guys. I'm having an issue installing a newly renewed certificate. It seems the option to "Install" is gone on the control panel. Any clue as to why this suddenly happened?
     
  2. whipworks

    whipworks Well-Known Member

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    I have also tried installing the certificate on the main CPanel server via "Install and SSL Certificate on a Domain", it says it's successful, but the certificate still didn't install. I went back the domains control panel and the "Install" option is still not there.
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Your access level is listed as "Reseller Owner". Could you report this issue to your web hosting provider so they can review /usr/local/cpanel/logs/error_log and determine why the SSL certificate installation reported success but failed?

    Thank you.
     
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