Installing Wildcard SSL - Non-SNI

outpostmm

Member
Dec 3, 2008
23
0
51
Hello,

In the past I've had help from our data center to install a Wildcard certificate on our servers, but we're on our own for now. Our certificate expires today, we were having problems with our previous vendor but have a new cert through Comodo.

We have several servers running on CentOS 5 (we are in the process of updating all servers right now, but the cert expiration isn't going to wait for that). Our situation is what we have multiple cPanel accounts all on the shared IP for the server, all using the wildcard. So the server is server.company.com, and we have individual cPanel accounts like client1.server.company.com, client2.server.company.com, etc, which all need to be secured. This is current working, but we need to renew the cert.

We generated the CSR and received the cert. Installing it through the GUI goes fine, but at the end we receive this message:

"This server does not support SNI; SSL certificate updates must happen via “non_sni_update_ip_certificate”, not this function".

I searched for non_sni_update_ip_certificate, but I'm not having much luck finding information about that.

I've submitted a ticket but it's not assigned to anyone yet.

Thanks
 

outpostmm

Member
Dec 3, 2008
23
0
51
This was solved through support, it sounds like there was an old expired certificate still installed on the shared IP that was blocking adding the new one.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,218
463
This was solved through support, it sounds like there was an old expired certificate still installed on the shared IP that was blocking adding the new one.
Hello :)

I am happy to see the issue is now resolved. Thank you for updating us with the outcome.