instead of sending email, it gets saved to cPanel user inbox

Milan Madar

Nov 9, 2016
cPanel Access Level
Root Administrator
I have WHM root access.
I created a cPanel user: wwwusr.
Via cPanel I created an email account: [email protected]
Via cPanel, I logged in to the webmail of [email protected]
Using webmail (roundcube) I sent an email to someone, but instead of sending it, the email landed in the inbox of the cPanel user: [email protected] .

Here is the email header confirming this behaviour:

Return-Path: <[email protected]>
Delivered-To: [email protected]
Received: from
by with LMTP
id VjNaDaemXl17AQAAV2+S7g
(envelope-from <[email protected]>)
for <[email protected]>; Thu, 22 Aug 2019 14:28:55 +0000
Return-path: <[email protected]>
Envelope-to: [email protected]
Delivery-date: Thu, 22 Aug 2019 14:28:55 +0000
Received: from [] (port=58356
by with esmtpa (Exim 4.92)
(envelope-from <[email protected]>)
id 1i0o59-00006x-1e
for [email protected]; Thu, 22 Aug 2019 14:28:55 +0000
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII;
Content-Transfer-Encoding: 7bit
Date: Thu, 22 Aug 2019 14:28:55 +0000
From: [email protected]
To: [email protected]
Subject: Manual test
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.3.8