Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED Insufficient disk space Upgrade Blocker question

Discussion in 'E-mail Discussion' started by Robert S, Oct 29, 2018.

  1. Robert S

    Robert S Registered

    Joined:
    Oct 29, 2018
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    WA, USA
    cPanel Access Level:
    Root Administrator
    Please bear with me since I am a small company that doesn't really have the resources to hire an IT guy.

    My emails have stopped sending and receiving. I am not sure if this has to do with the last attempt to update cPanel and WHM being blocked due to insufficient disk space or just the insufficient disk space.

    Top of my WHM page says CENTOS 6.10 kvm[serv] v10.0.26 Load Averages: 0.46 0.52 0.30

    I use Vultr and it says my storage is 20 GB SSD with Bandwidth of 4.04 GB of 2000 GB. CPU is 1 vCor with 1024 MB RAM.

    I received the following messages.
    Severity
    Blocker Message
    FATAL
    cPanel & WHM cannot update due to insufficient disk space in the staging directory, '/usr/local/cpanel'. The system requires 3 GB to update; this directory only has 0.00 GB available. The system failed to find a new staging directory with enough space to update. You can either clear enough disk space or select a new staging directory with enough disk space at Update Preferences interface.
    FATAL
    cPanel & WHM cannot update due to insufficient disk space. The system detected 4.29 MB free, but requires at least 1 GB free at '/usr/local/cpanel' in order to successfully update.
    Please provide an explanation of the cPanel & WHM Upgrade blocker message and guidance or solutions.

    Thank you in advance.
     
    #1 Robert S, Oct 29, 2018
    Last edited by a moderator: Oct 29, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,331
    Likes Received:
    2,159
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Robert S

    Robert S Registered

    Joined:
    Oct 29, 2018
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    WA, USA
    cPanel Access Level:
    Root Administrator
    I have reviewed the documentation and am running the commands. I am not sure what to make of the information I get, though.

    This is probably a simple solution, but what is the best way to get more space?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,331
    Likes Received:
    2,159
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @Robert S,

    We're happy to help you understand what's taking up the space if you are able to post the output of those commands here.

    As far as adding more space, the best approach is to first reach out to your hosting provider to verify the price and process adding space to your system.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. Robert S

    Robert S Registered

    Joined:
    Oct 29, 2018
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    WA, USA
    cPanel Access Level:
    Root Administrator
    upload_2018-10-29_16-16-13.png

    I ran the du command, but it is very long.

    upload_2018-10-29_16-19-28.png
     
    #5 Robert S, Oct 29, 2018
    Last edited by a moderator: Oct 29, 2018
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,331
    Likes Received:
    2,159
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    You should run the "du" command in the "/" directory first to see which directory is taking the most space. EX:

    Code:
     du -sh /*
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. Robert S

    Robert S Registered

    Joined:
    Oct 29, 2018
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    WA, USA
    cPanel Access Level:
    Root Administrator
    Thank you for your responses. I went with upgrading my plan with my hosting provider to increase my storage space. It worked.

    Here is the screenshot of the du -sh /* command

    upload_2018-10-29_16-35-35.png
     
    cPanelMichael likes this.
  8. GOT

    GOT Get Proactive! PartnerNOC

    Joined:
    Apr 8, 2003
    Messages:
    1,478
    Likes Received:
    185
    Trophy Points:
    193
    Location:
    Chesapeake, VA
    cPanel Access Level:
    DataCenter Provider
    There is nothing unusual about you space usage. 20 GB is really just too small so going with the upgrade was the right way to go.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    Robert S likes this.
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice