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Insufficient permission in Jailshell and "no input file specified" with email pipe

Discussion in 'General Discussion' started by Stefaans, Jan 11, 2015.

  1. Stefaans

    Stefaans Well-Known Member

    Mar 5, 2002
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    Vancouver, Canada
    I wanted to reply to an old thread but couldn't. The thread was just too old. But the the suggestion in there by mynameanu's solved a major headache for me today...

    It started (after migrating to a new server) with an email pipe to a PHP script throwing a "no input file specified" error. The script and its forwarder had been working perfectly for years. I tried all kinds of things, and nothing worked. And then I noticed a "permission denied" error when logging in via SFTP. Logging in via SSH confirmed that I had insufficient permissions in the user's home directory -- I couldn't even the list the directory contents with "ls". Other directories like /var were listing fine.

    I then unmounted the virtual home directory as suggestion in the other thread, and the problem was solved!
    root@server[~]# umount /home/virtfs/<user>/home/<user>/
    The cause of the problem? The first attempt to transfer the account from another cPanel failed. I then restored from a full backup. The failed transfer probably had some left-overs in the /home/virtfs.

    Maybe this will help someone else ;)
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    Thank you for choosing to post the solution you found to our forums. Note that documentation on VirtFS directories is available at:

    Jailed Shell (VirtFS)

    Thank you.
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