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Integrate cPanel with auto login whmcs client area?

Discussion in 'General Discussion' started by AXONUS, May 14, 2018.

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  1. Axonus

    Axonus Registered

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    I'm running a free reseller account at - Removed - and i have also configured its "whmcs api" on WHMCS>SETUP>Product/Services>Servers and it was successful! Screenshot below
    - Removed -

    Then i also tested if it works by creating an account through my reseller website example.com and it worked niceeely.

    but the auto cpanel login on Client area was not working, it was saying "Action Failed Unable to auto-login. Please contact support." as the url it was going was not my cpanel url , my actual cpanel url is cpanel.example.com screenshot below

    - Removed -

    and at last there is a "Remote Client Login" feature in my reseller panel which is providing a code. screenshot below
    - Removed -

    so can anyone help me ?????????

    regards

    here are the screenshots
     

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    #1 Axonus, May 14, 2018
    Last edited by a moderator: May 14, 2018
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @Axonus,

    Can you reach out to your reseller hosting provider so they can take a look at /usr/local/cpanel/logs/login_log to determine the specific error message that appears during the authentication attempt?

    Thank you.
     
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