Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED Integrate cPanel with auto login whmcs client area?

Discussion in 'General Discussion' started by AXONUS, May 14, 2018.

Tags:
  1. Axonus

    Axonus Registered

    Joined:
    May 14, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Dhaka
    cPanel Access Level:
    Reseller Owner
    I'm running a free reseller account at - Removed - and i have also configured its "whmcs api" on WHMCS>SETUP>Product/Services>Servers and it was successful! Screenshot below
    - Removed -

    Then i also tested if it works by creating an account through my reseller website example.com and it worked niceeely.

    but the auto cpanel login on Client area was not working, it was saying "Action Failed Unable to auto-login. Please contact support." as the url it was going was not my cpanel url , my actual cpanel url is cpanel.example.com screenshot below

    - Removed -

    and at last there is a "Remote Client Login" feature in my reseller panel which is providing a code. screenshot below
    - Removed -

    so can anyone help me ?????????

    regards

    here are the screenshots
     

    Attached Files:

    #1 Axonus, May 14, 2018
    Last edited by a moderator: May 14, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,197
    Likes Received:
    1,936
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @Axonus,

    Can you reach out to your reseller hosting provider so they can take a look at /usr/local/cpanel/logs/login_log to determine the specific error message that appears during the authentication attempt?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. bobburdekin

    bobburdekin Registered

    Joined:
    Oct 22, 2018
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    1
    Location:
    MD
    cPanel Access Level:
    Reseller Owner
    I have this same issue.

    Code:
    [2018-10-22 15:59:20 -0700] info [cpaneld] 193.169.xxx.xxx - - "POST / HTTP/1.1" FAILED LOGIN cpaneld: user name not provided or invalid user
    not sure which one but all of these is the last few logs from cpanel. Any idea here? I recently migrated from shared reseller to vps reseller.
     
    #3 bobburdekin, Oct 22, 2018
    Last edited by a moderator: Oct 23, 2018
  4. bobburdekin

    bobburdekin Registered

    Joined:
    Oct 22, 2018
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    1
    Location:
    MD
    cPanel Access Level:
    Reseller Owner
    {"metadata":{"version":1,"command":"create_user_session","reason":"You cannot create a session for the user “*removed username*” because they do not exist.","result":0}}

    Was the error I was getting in WHMCS

    It's all fixed now. Somehow the username had a 1 added to the end of it after the migration and now it's working find. I checked what I had in whm and corrected the username issue. Thanks for the help
     
    cPanelMichael likes this.
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice