rego

Member
Mar 7, 2002
17
0
301
Interchange is giving 500 error page when trying to click admin interface/user interface from cpanel for some accounts. The same accounts gave the following error in /scripts/upcp:

Calling UI......UI is loaded...
Interchange V4.8.3
Configuring catalog user1...Using default DBM database...Alias /~user1/cgi-bin/cart.cgi used a second time, skipping.
done.
Configuring catalog user2...Using default DBM database...Alias /~user2/cgi-bin/cart.cgi used a second time, skipping.
done.
Interchange server started in INET and UNIX mode(s) (process id 32060)

I've tried /scripts/rebuildinterchangecfg+restart, /scripts/fixinterchange, but no result.

Can someone guide me if there is any way to rectify without deleting the cart?
 

awsol

cPanel Test Bitch
Feb 8, 2002
591
0
316
Boston MA
Look in interchange.cfg and sometimes there are lines where the cart is loaded twice. Make sure there are no duplicate lines for any domains. This can happen if a user clicks the cart option twice which will activate it 2 times.
 

rego

Member
Mar 7, 2002
17
0
301
Thanks awsol.

I tried, but this doesn't solve the problem. The 500 error says &Premature end of script headers in /home/user/public_html/cgi-bin/cart.cgi& in the error log.

Some other domains work fine without errors.

Edit: Problem sorted out - there was a permissions problem.