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Interchange 500 error

Discussion in 'General Discussion' started by rego, Apr 16, 2002.

  1. rego

    rego Member

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    Interchange is giving 500 error page when trying to click admin interface/user interface from cpanel for some accounts. The same accounts gave the following error in /scripts/upcp:

    Calling UI......UI is loaded...
    Interchange V4.8.3
    Configuring catalog user1...Using default DBM database...Alias /~user1/cgi-bin/cart.cgi used a second time, skipping.
    done.
    Configuring catalog user2...Using default DBM database...Alias /~user2/cgi-bin/cart.cgi used a second time, skipping.
    done.
    Interchange server started in INET and UNIX mode(s) (process id 32060)

    I've tried /scripts/rebuildinterchangecfg+restart, /scripts/fixinterchange, but no result.

    Can someone guide me if there is any way to rectify without deleting the cart?
     
  2. awsol

    awsol cPanel Test Bitch

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    Look in interchange.cfg and sometimes there are lines where the cart is loaded twice. Make sure there are no duplicate lines for any domains. This can happen if a user clicks the cart option twice which will activate it 2 times.
     
  3. rego

    rego Member

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    Thanks awsol.

    I tried, but this doesn't solve the problem. The 500 error says &Premature end of script headers in /home/user/public_html/cgi-bin/cart.cgi& in the error log.

    Some other domains work fine without errors.

    Edit: Problem sorted out - there was a permissions problem.
     
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