The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

interchange 500

Discussion in 'General Discussion' started by wadearnold, Nov 4, 2002.

  1. wadearnold

    wadearnold Well-Known Member

    Joined:
    Jan 13, 2002
    Messages:
    111
    Likes Received:
    0
    Trophy Points:
    16
    /scripts/upcp

    rm -fr /web/user/catalog/
    rm -fr /web/user/public_html/cart/
    rm -f /web/user/public_html/cgi-bin/cart.cgi

    WHM :: reset a shopping cart

    /scripts/rebuildinterchangecfg

    restart interchange

    log into users control panel and install interchange.

    500 errror on both admin and client interface

    -- this one has me,,, ideas, feelings, suggestions?? Thanks mama

    wade;)
     
  2. ozzi4648

    ozzi4648 Guest

    [quote:c87187ef2a][i:c87187ef2a]Originally posted by wadearnold[/i:c87187ef2a]

    /scripts/upcp

    rm -fr /web/user/catalog/
    rm -fr /web/user/public_html/cart/
    rm -f /web/user/public_html/cgi-bin/cart.cgi

    WHM :: reset a shopping cart

    /scripts/rebuildinterchangecfg

    restart interchange

    log into users control panel and install interchange.

    500 errror on both admin and client interface

    -- this one has me,,, ideas, feelings, suggestions?? Thanks mama

    wade;) [/quote:c87187ef2a]

    There is probably an error in the log that you need to look at the determine the problem: look in

    /usr/local/cpanel/3rdparty/interchange/error.log scroll to the bottom of the file. What do you see?
     
  3. wadearnold

    wadearnold Well-Known Member

    Joined:
    Jan 13, 2002
    Messages:
    111
    Likes Received:
    0
    Trophy Points:
    16
    - - - [05/November/2002:13:48:08 -0800] - - brethren: config error -- Couldn't change to /web/brethren/catalogs/brethren: No such file or directory. Skipping.

    I have removed the files and also reset the shopping cart. Is there something else that I need to do in order to totally remove the cart from this account? I assume once I remove everything it will install properly?

    Thanks for your help!!

    wade
     
  4. ozzi4648

    ozzi4648 Guest

    [quote:fdd824daaa][i:fdd824daaa]Originally posted by wadearnold[/i:fdd824daaa]

    - - - [05/November/2002:13:48:08 -0800] - - brethren: config error -- Couldn't change to /web/brethren/catalogs/brethren: No such file or directory. Skipping.

    I have removed the files and also reset the shopping cart. Is there something else that I need to do in order to totally remove the cart from this account? I assume once I remove everything it will install properly?

    Thanks for your help!!

    wade[/quote:fdd824daaa]

    Nope, check again to make sure that you have removed all the files, as you specified above. Then restart Interchange, then depoy the suite from the control panel see if that works. Also can you look for the msg i posted about the bug in Interchange 4.8 and see if you get the identical problem happening on your distro. The pattern bug. I posted about it in the forums.

    One more thing open up /usr/local/cpanel/3rdparty/interchange/interchange.cfg and look for a line that points to doc root for that site. It should look something like this: Mine looks like this:

    # Set up individual catalogs here.

    #Catalog starts here
    Catalog auzzi /home/auzzi/catalogs/auzzi /~auzzi/cgi-bin/cart.cgi /~auzzi/cgi-bin/cart.cgi
    #Catalog ends here
    #Catalog buywines /home/buywines/catalogs/buywines /~buywines/cgi-bin/cart.cgi /~buywines/cgi-bin/cart.cgi
    #Catalog buywines /home/buywines/catalogs/buywines /~buywines/cgi-bin/cart.cgi /~buywines/cgi-bin/cart.cgi
    Catalog buywines /home/buywines/catalogs/buywines /~buywines/cgi-bin/cart.cgi /~buywines/cgi-bin/cart.cgi

    Just comment or delete that line before you restart interchange and before you try to roll the cart back out.
     
  5. wadearnold

    wadearnold Well-Known Member

    Joined:
    Jan 13, 2002
    Messages:
    111
    Likes Received:
    0
    Trophy Points:
    16
    all right...
    1.) Killed all of the files in the users directory
    2.) killed the line in the interchange.cfg that refrenced that user
    3.) WHM :: reset the shopping cart
    4.) restarted interchange
    5.) installed via the users control panel
    6.) 500 internal server error
    7.) restarted interchange server
    8.) error log shows:
    - - - [05/November/2002:18:28:58 -0800] - - Config 'brethren' at server startup
    which looks like it is working to me
    9.) 500 internal error on the account..
    10.) /scripts/rebuildinterchangecfg
    11.)restart interchange
    12.) error_log shows this::
    - - - [05/November/2002:18:31:53 -0800] - - Config 'brethren' at server startup
    == looks perfect!! ==
    13.) ohhh... internal server error 500 again.
    14.) I have no idea... anyone anyone?????
     
  6. wadearnold

    wadearnold Well-Known Member

    Joined:
    Jan 13, 2002
    Messages:
    111
    Likes Received:
    0
    Trophy Points:
    16
    /scripts/fixinterchangeperm

    /scripts/fixinterchange

    neither helped.. Thanks feanor!!!
     
  7. wadearnold

    wadearnold Well-Known Member

    Joined:
    Jan 13, 2002
    Messages:
    111
    Likes Received:
    0
    Trophy Points:
    16
    blasted the account and started over... It works now!

    wade
     
Loading...

Share This Page