interchange 500

[wadearnold]

/scripts/upcp

rm -fr /web/user/catalog/
rm -fr /web/user/public_html/cart/
rm -f /web/user/public_html/cgi-bin/cart.cgi

WHM :: reset a shopping cart

/scripts/rebuildinterchangecfg

restart interchange

log into users control panel and install interchange.

500 errror on both admin and client interface

-- this one has me,,, ideas, feelings, suggestions?? Thanks mama

wade

 

[ozzi4648]

[quote:c87187ef2a][i:c87187ef2a]Originally posted by wadearnold[/i:c87187ef2a]

/scripts/upcp

rm -fr /web/user/catalog/
rm -fr /web/user/public_html/cart/
rm -f /web/user/public_html/cgi-bin/cart.cgi

WHM :: reset a shopping cart

/scripts/rebuildinterchangecfg

restart interchange

log into users control panel and install interchange.

500 errror on both admin and client interface

-- this one has me,,, ideas, feelings, suggestions?? Thanks mama

wade [/quote:c87187ef2a]

There is probably an error in the log that you need to look at the determine the problem: look in

/usr/local/cpanel/3rdparty/interchange/error.log scroll to the bottom of the file. What do you see?

 

[wadearnold]

- - - [05/November/2002:13:48:08 -0800] - - brethren: config error -- Couldn't change to /web/brethren/catalogs/brethren: No such file or directory. Skipping.

I have removed the files and also reset the shopping cart. Is there something else that I need to do in order to totally remove the cart from this account? I assume once I remove everything it will install properly?

Thanks for your help!!

wade

 

[ozzi4648]

[quote:fdd824daaa][i:fdd824daaa]Originally posted by wadearnold[/i:fdd824daaa]

- - - [05/November/2002:13:48:08 -0800] - - brethren: config error -- Couldn't change to /web/brethren/catalogs/brethren: No such file or directory. Skipping.

I have removed the files and also reset the shopping cart. Is there something else that I need to do in order to totally remove the cart from this account? I assume once I remove everything it will install properly?

Thanks for your help!!

wade[/quote:fdd824daaa]

Nope, check again to make sure that you have removed all the files, as you specified above. Then restart Interchange, then depoy the suite from the control panel see if that works. Also can you look for the msg i posted about the bug in Interchange 4.8 and see if you get the identical problem happening on your distro. The pattern bug. I posted about it in the forums.

One more thing open up /usr/local/cpanel/3rdparty/interchange/interchange.cfg and look for a line that points to doc root for that site. It should look something like this: Mine looks like this:

# Set up individual catalogs here.

#Catalog starts here
Catalog auzzi /home/auzzi/catalogs/auzzi /~auzzi/cgi-bin/cart.cgi /~auzzi/cgi-bin/cart.cgi
#Catalog ends here
#Catalog buywines /home/buywines/catalogs/buywines /~buywines/cgi-bin/cart.cgi /~buywines/cgi-bin/cart.cgi
#Catalog buywines /home/buywines/catalogs/buywines /~buywines/cgi-bin/cart.cgi /~buywines/cgi-bin/cart.cgi
Catalog buywines /home/buywines/catalogs/buywines /~buywines/cgi-bin/cart.cgi /~buywines/cgi-bin/cart.cgi

Just comment or delete that line before you restart interchange and before you try to roll the cart back out.

 

[wadearnold]

all right...
1.) Killed all of the files in the users directory
2.) killed the line in the interchange.cfg that refrenced that user
3.) WHM :: reset the shopping cart
4.) restarted interchange
5.) installed via the users control panel
6.) 500 internal server error
7.) restarted interchange server
8.) error log shows:
- - - [05/November/2002:18:28:58 -0800] - - Config 'brethren' at server startup
which looks like it is working to me
9.) 500 internal error on the account..
10.) /scripts/rebuildinterchangecfg
11.)restart interchange
12.) error_log shows this::
- - - [05/November/2002:18:31:53 -0800] - - Config 'brethren' at server startup
== looks perfect!! ==
13.) ohhh... internal server error 500 again.
14.) I have no idea... anyone anyone?????

 

[wadearnold]

/scripts/fixinterchangeperm

/scripts/fixinterchange

neither helped.. Thanks feanor!!!

 

[wadearnold]

blasted the account and started over... It works now!

wade