Interchange Error

[iggy]

Interchange user pages work fine but admin pages give error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Error Log says:

213.123.115.89 AB5Xrfbt:213.123.115.89 - [15/March/2002:03:20:24 +0000] test2 /~test2/cgi-bin/cart.cgi/admin/index.html Runtim
e error: ichelp import failed: sdbm store returned -1, errno 22, key &kshipping.main& at /usr/local/cpanel/3rdparty/interchang
e/lib/Vend/Table/Common.pm line 409, &IN& line 4.

Any ideas? Thanks

 

[feanor]

run /scripts/fixinterchange
And then..... well first off are you running suexec ?

killall -9 interchange
/usr/local/cpanel/bin/startinterchange &

Does the process actually start?

Oh, R U running suexec on here?
:p

 

[iggy]

suexec off....is that good news or bad here????

 

[feanor]

definitely good- though interchange will work fine either way.

Did all of the perl modules check out ok via /scripts/fixinterchange?
Might want to /scripts/installdbi and /scripts/cleanmd5, and then /scripts/fixinterchange , to get the full arsenal installed and verified.

Did you kill interchange and did it start again fine from the command line?

 

[iggy]

ran /scripts/installdbi

ran /scripts/cleanmd5

ran /scripts/fixinterchange

CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Wed, 13 Mar 2002 22:39:15 GMT
File::Spec is up to date.
MD5 is up to date.
Compress::Zlib is up to date.
Archive::Tar is up to date.
Data::Dumper is up to date.
Net::Telnet is up to date.
Net::Cmd is up to date.
Term::ReadKey is up to date.
Term::ReadLine::Perl is up to date.
CPAN::WAIT is up to date.
CPAN is up to date.
MD5 is up to date.
MIME::Base64 is up to date.
MIME::Base64 is up to date.
Digest::MD5 is up to date.
URI is up to date.
Net::FTP is up to date.
HTML::Tagset is up to date.
HTML::Parser is up to date.
HTML::HeadParser is up to date.
LWP is up to date.
Term::ReadKey is up to date.
Term::ReadLine::Perl is up to date.
Business::UPS is up to date.
SQL::Statement is up to date.
Storable is up to date.
DBI is up to date.
Safe::Hole is up to date.
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Wed, 13 Mar 2002 22:39:15 GMT
File::Spec is up to date.
MD5 is up to date.
Compress::Zlib is up to date.
Archive::Tar is up to date.
Data::Dumper is up to date.
Net::Telnet is up to date.
Net::Cmd is up to date.
Term::ReadKey is up to date.
Term::ReadLine::Perl is up to date.
CPAN::WAIT is up to date.
CPAN is up to date.
Spreadsheet::ParseExcel is up to date.
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Wed, 13 Mar 2002 22:39:15 GMT
File::Spec is up to date.
MD5 is up to date.
Compress::Zlib is up to date.
Archive::Tar is up to date.
Data::Dumper is up to date.
Net::Telnet is up to date.
Net::Cmd is up to date.
Term::ReadKey is up to date.
Term::ReadLine::Perl is up to date.
CPAN::WAIT is up to date.
CPAN is up to date.
Spreadsheet::WriteExcel is up to date.
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Wed, 13 Mar 2002 22:39:15 GMT
File::Spec is up to date.
MD5 is up to date.
Compress::Zlib is up to date.
Archive::Tar is up to date.
Data::Dumper is up to date.
Net::Telnet is up to date.
Net::Cmd is up to date.
Term::ReadKey is up to date.
Term::ReadLine::Perl is up to date.
CPAN::WAIT is up to date.
CPAN is up to date.
Business::OnlinePayment::AuthorizeNet is up to date.

Killed and restarted interchange.


Interchange shopfront OK. Admin gives still give same error as first post

Any ideas what I can do now?

 

[iggy]

This might be related to the interchange error...neomail error:

Software error:
No DBM package was successfully found or installed at /usr/lib/perl5/5.6.1/AnyDBM_File.pm line 14.
Compilation failed in require at ./neomail/neomail.pl line 36.
BEGIN failed--compilation aborted at ./neomail/neomail.pl line 36.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.

 

[feanor]

DBI is dead or something.
go into CPAN shell and...

force install Bundle::DBI
or maybe just
force install DBI


? I think there is a thread about this elsewhere....
the DB_file error you have there.... might want to run a search on the forum.

 

[iggy]

Did a search...

force install DBI = DBI is up to date.

force install Bundle::DBI = Cannot install bundle::DBI, don't know what it is.

Still not fixed...grrrrrr

Any other help you guys can offer??

Much apprecited.

 

[voxtreme-matt]

We get the same error on one machine. Tried all current suggestion, got nowhere. Any suggestions Nick?