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interchange failed to restart

Discussion in 'General Discussion' started by TNiSolutions, Jul 22, 2011.

  1. TNiSolutions

    TNiSolutions Well-Known Member

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    Whenever I restart cPanel, I get the following, and I must quit it for it to go away.

    Code:
    Failed to restart: No such file or directory at /usr/local/cpanel/bin/startinterchange line 35.
    Ideas?
     
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    #1 TNiSolutions, Jul 22, 2011
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Try these commands logged in as root user via SSH:

    chkconfig interchange off

    service interchange stop


    That is, if you wish to disable this service.
     
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    #2 Infopro, Jul 23, 2011
  3. TNiSolutions

    TNiSolutions Well-Known Member

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    Hi

    Thanks for the reply :)

    So, the interchange service is not needed?

    In any case, interchange is not a recognised service in SSH. So i can't stop/restart/start or disable it in chkconfig :(
     
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    #3 TNiSolutions, Jul 23, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    Hello,

    What does the following show?

    Code:
    /etc/init.d/cpanel status
    I'm not worried about errors for Interchange, since it will always fail to stop or start anyway due to not being enabled. I'm more concerned about the status for cpsrvd for cPanel.

    Next, please run these commands:

    Code:
    /usr/local/cpanel/cpsrvd-ssl 
/usr/local/cpanel/cpsrvd
    Thanks!
     
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    #4 cPanelTristan, Jul 26, 2011
  5. TNiSolutions

    TNiSolutions Well-Known Member

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    Hi

    It shows that cpsrvd is running, and all the other services are stopped (entry, melange etc)
     
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    #5 TNiSolutions, Jul 26, 2011
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    So, cPanel restart itself is hanging due to that return on the start attempt for a service that doesn't exist on the machine? Normally, you only get stopping it failing rather than a start being tried. If you are having cPanel start hang, could you open up a ticket using WHM > Support Center > Contact cPanel or using the link in my signature?
     
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    #6 cPanelTristan, Jul 26, 2011
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