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Interchange is running but non-funcational

Discussion in 'General Discussion' started by jayglate, Aug 30, 2001.

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  1. jayglate

    jayglate Active Member

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    I get the below error going to a users interchange system. Any ideas?

    We\'re sorry, the Interchange server is unavailable...
    We are out of service or may be experiencing high system demand. Please try again soon.
     
    #1 jayglate, Aug 30, 2001
  2. bdraco

    bdraco Guest

    [quote:8a18967e0c]I get the below error going to a users interchange system. Any ideas?

    We\'re sorry, the Interchange server is unavailable...
    We are out of service or may be experiencing high system demand. Please try again soon. [/quote:8a18967e0c]

    Try

    /scripts/fixinterchange
    /usr/local/cpanel/bin/startinterchange
     
    #2 bdraco, Aug 31, 2001
  3. jayglate

    jayglate Active Member

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    After running that I get this error

    onfiguring catalog armesme...armesme config error: Please specify the VendURL directive in the configuration file \'\'



    armesme: error in configuration. Skipping.
    armesme: config error. Skipping.
    Configuring catalog canibus...Using default DBM database...Alias /~canibus/cgi-bin/cart.cgi used a second time, skipping.
    done.
    Configuring catalog cyclubc...cyclubc config error: Please specify the VendURL directive in the configuration file \'\'



    cyclubc: error in configuration. Skipping.
    cyclubc: config error. Skipping.
    Configuring catalog democom...democom config error: Please specify the VendURL directive in the configuration file \'\'
     
    #3 jayglate, Aug 31, 2001
  4. jsteel

    jsteel Well-Known Member

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    Could this be a new issue with the recent builds? I just brought a fresh server online with CPnael build 62 and I get the same problem. The services panel shows Interchange running. I'd really like to get this fixed soon.

    Jaz
     
    #4 jsteel, Aug 31, 2002
  5. jsteel

    jsteel Well-Known Member

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    Anyone? I've just upgraded to Build 64 and run fixinterchange again and still no go. It just keeps giving the unavailable message.

    JAz
     
    #5 jsteel, Sep 2, 2002
  6. rupdog

    rupdog Active Member

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    I been looking for same answer for a while , anyone know any solution to this ??

    I got 2 new server and on both it say interchange is unavailable I did all fixes listed on this site :(

    anyone please..
     
    #6 rupdog, Sep 10, 2002
  7. rupdog

    rupdog Active Member

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    I been looking for same answer for a while , anyone know any solution to this ??

    I got 2 new server and on both it say interchange is unavailable I did all fixes listed on this site :(

    anyone please..
     
    #7 rupdog, Sep 10, 2002
  8. NNNils

    NNNils Well-Known Member

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    I get this strange error:

    Using DBM database...Alias /~username/cgi-bin/cart.cgi used a second time, skipping

    What could that be?
     
    #8 NNNils, Nov 4, 2003
  9. NNNils

    NNNils Well-Known Member

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    #9 NNNils, Nov 4, 2003
  10. NNNils

    NNNils Well-Known Member

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    I did as described in the thread, but still it does not work.

    It still says:

    We're sorry, the Interchange server is unavailable...
    We are out of service or may be experiencing high system demand. Please try again soon.

    Although it does seem running.

    I also don't see any errors anywhere.

    It just says this:

    root@server [~]# killall -9 interchange
    root@server [~]# /usr/local/cpanel/bin/startinterchange &
    [1] 4537
    root@server [~]# The previous Interchange server was not running and probably
    terminated with an error.
    Low traffic settings.
    Calling UI......UI is loaded...
    Interchange V4.9.3-200211090658
    Configuring catalog username...Using default DBM database...done.
     
    #10 NNNils, Nov 4, 2003
    Last edited: Nov 4, 2003
  11. Nico

    Nico Well-Known Member

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    Same problem here. ps-aux shows Interchange is running but all the sites that user Interchange are down. Is there a fix for this yet?
     
    #11 Nico, Nov 10, 2003
  12. NNNils

    NNNils Well-Known Member

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    I reported it to cpanel bugs, they seem to be looking in it.
     
    #12 NNNils, Nov 10, 2003
  13. drhonk

    drhonk Active Member

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    Is there any update to this ?
     
    #13 drhonk, Nov 12, 2003
  14. Nico

    Nico Well-Known Member

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    I got it working by upgrading to Perl 5.8.1, but now Image Magick is trashed and Cpanel support has not replied about that for nearly 24 hours now.

    cPanel.net Support Ticket Number: 29072
     
    #14 Nico, Nov 12, 2003
  15. drhonk

    drhonk Active Member

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    basically you have to upgrade ImageMagick as well ?
     
    #15 drhonk, Nov 13, 2003
  16. Nico

    Nico Well-Known Member

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    The Cpanel tech who looked into it said this:

    "It looks like it works fine with 5.5.7". I think they downgraded it from what we were running.
     
    #16 Nico, Nov 13, 2003
  17. NNNils

    NNNils Well-Known Member

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    Why do they reply to you and not to me :-S
     
    #17 NNNils, Nov 14, 2003
  18. horrighs

    horrighs Well-Known Member

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    is there a fix to this interchange problem?
     
    #18 horrighs, Nov 24, 2003
  19. NNNils

    NNNils Well-Known Member

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    Cpanel support fixed it for me.
     
    #19 NNNils, Nov 24, 2003
  20. scollins

    scollins Active Member PartnerNOC

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    rollback perl?

    So is this the only fix they have for this problem? rolling perl back a version? That's seems pretty lame to me :(
     
    #20 scollins, Nov 25, 2003
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