The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Interchange

Discussion in 'General Discussion' started by Nico, Mar 27, 2002.

  1. Nico

    Nico Well-Known Member

    Joined:
    Dec 5, 2001
    Messages:
    233
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Edmond, OK
    Looks like we have a server wide problem with Interchange:
    A.) User cannot change Tax Rate for local state.
    B.) User cannot change Payment options.
    C.) Cannot reset order numbers. i.e. still &TESTnnnn&
    D.) Cannot see shipping methods on the checkout form

    So far we have reset the cart, ran /scripts/fixinterchange, /scripts/fixinterchangeperm, /scripts/upcp and still have the same problems. The error log shows this:

    Safe: require trapped by operation mask at /usr/lib/perl5/5.6.1/File/Copy.pm line 10.
    & Compilation failed in require at (eval 44) line 3.

    Attempt to set variable::Variable::TAXSHIPPING in read-only table
    Attempt to set variable::Variable::TAXRATE in read-only table
    Attempt to set variable::Variable::TAXAREA in read-only table


    Does any of this look like it might reveal the problem?
     
  2. feanor

    feanor Well-Known Member

    Joined:
    Aug 13, 2001
    Messages:
    836
    Likes Received:
    0
    Trophy Points:
    16
    Does user and group &cpanel& own /usr/local/cpanel/3rdparty/interchange, within and directories and files within (recursively)? That's important....

    It sounds like something is out of whack there permission-wise, or perhaps you symlinked the directory elsewhere to conserve space?

    If /scripts/fixinterchange reports all perl modules are intact, it almost has to be related to physical file permissions.
     
  3. Nico

    Nico Well-Known Member

    Joined:
    Dec 5, 2001
    Messages:
    233
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Edmond, OK
    I check all the permssions and they were all Cpanel. I even ran chmod -R and chgrp -R cpanel to make sure. I reset the cart and still have the same problem. Could there be a Perl problem?
     
  4. feanor

    feanor Well-Known Member

    Joined:
    Aug 13, 2001
    Messages:
    836
    Likes Received:
    0
    Trophy Points:
    16
    See it appears that the db that interchange uses by default is hosed on your box- if NOBODY's cart is working, period, I would remove the entire directory of /interchange within /usr/local/cpanel.

    then rm /usr/local/cpanel/cpanel (yes)

    And then quickly /scripts/upcp &
     
  5. Nico

    Nico Well-Known Member

    Joined:
    Dec 5, 2001
    Messages:
    233
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Edmond, OK
    That seemed to make some progress but the 'Tax' still can't be changed. What ever value is entered it always comes up as '4.5'.
     

Share This Page