Hi All,
I've been searching, off and on, for months trying to figure out what's going on, but I'm lost and hope you can help.
Intermittently, emails are move from my Inbox upon receipt into the server's Trash folder. I specify the "server's" Trash folder because it doesn't appear in my email client (Outlook) on any of my devices (tablet, phone, desktop). I literally have to log into RoundCube to view the deleted messages and move them back to the Inbox. In terms of frequency, this happens at least once a week.
I've checked the logs and can find nothing to explain this. I can find no explanation for the move. And it's entirely inconsistent. It happens with messages from multiple domains, hosts, content. Sometimes new messages, sometimes messages in the middle of a thread.
My first thought was a spam filter, but I turned off SpamAssassin entirely to check, and it wasn't that.
Some details:
CentOS 7.5
WHM/cPanel v76.0.14
Any advice, hints, tips, or points in the right direction would be very much appreciated.
Thank you,
Jonathan
I've been searching, off and on, for months trying to figure out what's going on, but I'm lost and hope you can help.
Intermittently, emails are move from my Inbox upon receipt into the server's Trash folder. I specify the "server's" Trash folder because it doesn't appear in my email client (Outlook) on any of my devices (tablet, phone, desktop). I literally have to log into RoundCube to view the deleted messages and move them back to the Inbox. In terms of frequency, this happens at least once a week.
I've checked the logs and can find nothing to explain this. I can find no explanation for the move. And it's entirely inconsistent. It happens with messages from multiple domains, hosts, content. Sometimes new messages, sometimes messages in the middle of a thread.
My first thought was a spam filter, but I turned off SpamAssassin entirely to check, and it wasn't that.
Some details:
CentOS 7.5
WHM/cPanel v76.0.14
Any advice, hints, tips, or points in the right direction would be very much appreciated.
Thank you,
Jonathan