Intermittent connection timeout on all sites

par_sebastien

Member
Sep 15, 2017
8
3
3
Canada
cPanel Access Level
Root Administrator
Hi,

We've been getting weird intermittent cases of all hosted websites doing a connection timeout error.

If I restart php-fpm they sometimes start working again for a minute but then they go back to connection error.

Whats weird is this started happening around 2pm for the 2nd day in a row now. And then near 5pm it stops and they remain accessible...

Turned off the firewall, modsecurity just in case but it made no difference.

Thanks for any help!
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
313
Houston
Hello,

I'm glad to see you were able to resolve the issue, for future reference for each user on the system you can view the PHP FPM error logs here:

Code:
/var/cpanel/php-fpm/$USER/logs/error.log