Intermittent error during update - cPanel & WHM update failure in upcp script

Hammo91

Member
Jul 31, 2019
6
1
3
Australia
cPanel Access Level
Root Administrator
We have been receiving an error intermittently during the nightly system update on two cPanel servers:

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I have run the command /usr/local/cpanel/scripts/rpmup manually and it ran successfully today with no errors.

What is the location of the update log file so I can determine why this script is intermittently failing?
 

cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
13,252
1,234
313
Houston
The updatelogs are located at: /var/cpanel/updatelogs/ if you're unable to determine the cause of the intermittent failures I'd suggest opening a ticket for this issue. Should you open a ticket please update this thread with the ticket ID so that we can add the resolution here for others.