Internal Death while parsing LVE Manager

[surenix]

Hello. I have issue with opening CloudLinux LVE Manager section in Cpanel menu. It hapaned after cpanel update. To clearly understand the problem, please look at the attached file. Thank you.

 

[cPanelMichael]

Hello,

Can you let us know the output from /usr/local/cpanel/logs/error_log when this happens?

Thank you.

 

[surenix]

Hello,

please take a look attachment

[2017-12-20 15:58:54 +0400] die [Internal Death while parsing [stdin] 976234] Cpanel::SafeRun::Simple prevents accidental execution of a shell.  If you intended to execute a shell use saferun(/bin/sh,-c,cat /usr/share/l.v.e-manager/version) at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 48.
        Cpanel::SafeRun::Simple::_saferun_r(ARRAY(0x14b2ca8), 1) called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 16
        Cpanel::SafeRun::Errors::saferunallerrors("cat /usr/share/l.v.e-manager/version") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 177
        main::getPluginVersion() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 143
        main::sendWHMStatic() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 95
        main::main() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 86
        main::processRequest("default") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 81
 at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 48.
        Cpanel::SafeRun::Simple::_saferun_r(ARRAY(0x14b2ca8), 1) called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 16
        Cpanel::SafeRun::Errors::saferunallerrors("cat /usr/share/l.v.e-manager/version") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 177
        main::getPluginVersion() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 143
        main::sendWHMStatic() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 95
        main::main() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 86
        main::processRequest("default") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 81


Cpanel::SafeRun::Simple prevents accidental execution of a shell.  If you intended to execute a shell use saferun(/bin/sh,-c,cat /usr/share/l.v.e-manager/version) at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 48.
        Cpanel::SafeRun::Simple::_saferun_r(ARRAY(0x14b2ca8), 1) called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 16
        Cpanel::SafeRun::Errors::saferunallerrors("cat /usr/share/l.v.e-manager/version") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 177
        main::getPluginVersion() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 143
        main::sendWHMStatic() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 95
        main::main() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 86
        main::processRequest("default") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 81
[2017-12-20 15:58:54 +0400] warn [Internal Warning while parsing [stdin] 976234] Can't call method "stash" on an undefined value at /usr/local/cpanel/Cpanel/Template.pm line 485 during global destruction.
 at /usr/local/cpanel/Cpanel/Finally.pm line 65.
        Cpanel::Finally::DESTROY(Cpanel::Finally=HASH(0x8a21e8)) called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 0
        eval {...} called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 0


[2017-12-20 15:58:54 +0400] warn [whostmgrd] The subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi) exited with an error: The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 251.
        Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x37a25c8)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 109
        Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x37a25c8), __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 976234, __CPANEL_HIDDEN__, IO::Handle=GLOB(0x14f4700), __CPANEL_HIDDEN__, ...) called at cpsrvd.pl line 6511
        cpanel::cpsrvd::cgiHandler(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at cpsrvd.pl line 5981
        cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 1651
        cpanel::cpsrvd::dodoc(HASH(0x1487230)) called at cpsrvd.pl line 1429
        cpanel::cpsrvd::handle_one_connection(7) called at cpsrvd.pl line 877
        cpanel::cpsrvd::script() called at cpsrvd.pl line 324
warn [whostmgrd] The subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi) exited with an error: The subprocess reported error number 255 when it ended.

 

[cPanelMichael]

Hello,

Can you verify if you are using the most recent lvemanager RPM published by CloudLinux? For instance, try running the "yum update" command and see if any packages are updated.

Thank you.

 

[surenix]

Hello,

Yes, I use latest version. In yum update list only java update was appeared. So packages are fresh.

 

[cPanelMichael]

Hello,

Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.