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Internal Death while parsing LVE Manager

Discussion in 'CloudLinux' started by surenix, Dec 18, 2017.

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  1. surenix

    surenix Registered

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    Hello. I have issue with opening CloudLinux LVE Manager section in Cpanel menu. It hapaned after cpanel update. To clearly understand the problem, please look at the attached file. Thank you.
     

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  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Can you let us know the output from /usr/local/cpanel/logs/error_log when this happens?

    Thank you.
     
  3. surenix

    surenix Registered

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    Hello,

    please take a look attachment

    Code:
    [2017-12-20 15:58:54 +0400] die [Internal Death while parsing [stdin] 976234] Cpanel::SafeRun::Simple prevents accidental execution of a shell.  If you intended to execute a shell use saferun(/bin/sh,-c,cat /usr/share/l.v.e-manager/version) at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 48.
            Cpanel::SafeRun::Simple::_saferun_r(ARRAY(0x14b2ca8), 1) called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 16
            Cpanel::SafeRun::Errors::saferunallerrors("cat /usr/share/l.v.e-manager/version") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 177
            main::getPluginVersion() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 143
            main::sendWHMStatic() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 95
            main::main() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 86
            main::processRequest("default") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 81
     at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 48.
            Cpanel::SafeRun::Simple::_saferun_r(ARRAY(0x14b2ca8), 1) called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 16
            Cpanel::SafeRun::Errors::saferunallerrors("cat /usr/share/l.v.e-manager/version") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 177
            main::getPluginVersion() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 143
            main::sendWHMStatic() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 95
            main::main() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 86
            main::processRequest("default") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 81
    
    
    Cpanel::SafeRun::Simple prevents accidental execution of a shell.  If you intended to execute a shell use saferun(/bin/sh,-c,cat /usr/share/l.v.e-manager/version) at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 48.
            Cpanel::SafeRun::Simple::_saferun_r(ARRAY(0x14b2ca8), 1) called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 16
            Cpanel::SafeRun::Errors::saferunallerrors("cat /usr/share/l.v.e-manager/version") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 177
            main::getPluginVersion() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 143
            main::sendWHMStatic() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 95
            main::main() called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 86
            main::processRequest("default") called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 81
    [2017-12-20 15:58:54 +0400] warn [Internal Warning while parsing [stdin] 976234] Can't call method "stash" on an undefined value at /usr/local/cpanel/Cpanel/Template.pm line 485 during global destruction.
     at /usr/local/cpanel/Cpanel/Finally.pm line 65.
            Cpanel::Finally::DESTROY(Cpanel::Finally=HASH(0x8a21e8)) called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 0
            eval {...} called at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 0
    
    
    [2017-12-20 15:58:54 +0400] warn [whostmgrd] The subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi) exited with an error: The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 251.
            Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x37a25c8)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 109
            Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x37a25c8), __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 976234, __CPANEL_HIDDEN__, IO::Handle=GLOB(0x14f4700), __CPANEL_HIDDEN__, ...) called at cpsrvd.pl line 6511
            cpanel::cpsrvd::cgiHandler(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at cpsrvd.pl line 5981
            cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 1651
            cpanel::cpsrvd::dodoc(HASH(0x1487230)) called at cpsrvd.pl line 1429
            cpanel::cpsrvd::handle_one_connection(7) called at cpsrvd.pl line 877
            cpanel::cpsrvd::script() called at cpsrvd.pl line 324
    warn [whostmgrd] The subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi) exited with an error: The subprocess reported error number 255 when it ended.
    
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Can you verify if you are using the most recent lvemanager RPM published by CloudLinux? For instance, try running the "yum update" command and see if any packages are updated.

    Thank you.
     
  5. surenix

    surenix Registered

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    Hello,

    Yes, I use latest version. In yum update list only java update was appeared. So packages are fresh.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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