Internal emails marked as spam

[albatroz]

I am currently user Configserver Mailscanner script and one of my customers is reporting that some of the emails they between users of their same domain
arrive with a SPAM text in the subject as you can see in the following picture
- Removed -

 

[rpvw]

You should probably be asking this on the ConfigServer Community Forum - MailScanner and Exim

You might like to look at white-listing your server or IP address from spam checks.

As far as cPanel is concerned, see How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

 

[cPanelMichael]

Hello,

I recommend reaching out to the support team of the MailScanner plugin you are using, as mentioned in the previous post. Let us know the outcome.

Thank you.

 

[albatroz]

The problem is that Configserver helpdesk is closed until after New Year

 

[Infopro]

arrive with a SPAM text in the subject as you can see in the following picture

I saw only one result in your screenshot, (now removed, please attach images to your posts, do not link to them) and it looks like a reply to an email marked spam? not a flagged spam mail.

I use Mailscanner as well.

 

[KasunVinod]

I'm having a similar problem when sending internal emails. All the emails sent to email addresses that carry my domain get a {Spam?} tag in front of the subject line. And also the emails we sent from our email addresses to third parties are also getting this spam tag if we CC any mail address from our domain during the composing of the mail. Please help me to solve this issue.