Internal Server Error 500 Security Policy requires exec termination.

virtical

Member
Jul 21, 2021
6
0
1
Netherlands
cPanel Access Level
Root Administrator
Hi There,

I've recently installed a cpanel server on Almalinux 8. When trying to login with a reseller account i've created i get the error seen in the title.
Does anyone know a solution to this?
 

ankeshanand

Well-Known Member
Mar 29, 2021
193
58
103
India
cPanel Access Level
Root Administrator
Is this Error happening on cPanel Ports or Webserver Port?
You can check the error log of cPanel at:
For User:
Code:
/home/username/.cpanel/logs
cpsrvd(cPanel Daemon) Log:
Code:
/usr/local/cpanel/logs/cpwrapd_log
Also can you share the Screenshot of the error?
Alternatively, You can force try upgrading cPanel to a Stable Release:
Code:
/usr/local/cpanel/scripts/upcp --force
 

virtical

Member
Jul 21, 2021
6
0
1
Netherlands
cPanel Access Level
Root Administrator
Hi,

The error only happens on whm port (2087)
the error log file for user in /home/virtadmin/.cpanel/logs doesn't exist (so my guess is it hasn't been made yet because of no errors).
The error log for cpsrvd is as follows
Code:
[2021-07-19 15:35:09 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:09 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[UPDATE_USER_CACHE] [module]=[bandwidth_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:15 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:22 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:26 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:29 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[FETCHINSTALLEDHOSTS] [module]=[ssl] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:29 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_ENTRIES] [module]=[webcalls] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:30 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[IS_AUTOSSL_CHECK_IN_PROGRESS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:30 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_AUTOSSL_PROBLEMS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:30 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_AUTOSSL_PENDING_QUEUE] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:40 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[START_AUTOSSL_CHECK] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:46 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:52 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SET] [module]=[cpuser] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:35:52 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[START_AUTOSSL_CHECK] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:36:20 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[FETCHINSTALLEDHOSTS] [module]=[ssl] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:36:29 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_CACHED_CABUNDLE_URL] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:36:32 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[ADD] [module]=[ssl] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:36:45 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[FETCHINSTALLEDHOSTS] [module]=[ssl] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:36:59 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:37:06 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:38:17 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:38:34 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:39:40 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:41:13 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:41:54 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:02 +0200] info [cpwrapd] tstvirt - [action]=[] [function]=[ALIVE] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:02 +0200] info [cpwrapd] tstvirt - [action]=[] [function]=[COUNTDBS] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:02 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:03 +0200] info [cpwrapd] tstvirt - [action]=[run] [function]=[USEREXISTS] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:03 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[CREATE_USER] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:03 +0200] info [cpwrapd] tstvirt - [action]=[run] [function]=[DBEXISTS] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:03 +0200] info [cpwrapd] tstvirt - [action]=[] [function]=[ADDDB] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:03 +0200] info [cpwrapd] tstvirt - [action]=[] [function]=[ADDUSERDB] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:03 +0200] info [cpwrapd] tstvirt - [action]=[] [function]=[GETHOST] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:05 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:42:54 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:48:56 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 15:49:35 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 16:04:33 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 16:04:47 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[RAWFETCH] [module]=[zone] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-19 16:05:03 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 14:39:18 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 14:56:30 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 14:56:30 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[UPDATE_USER_CACHE] [module]=[bandwidth_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 14:56:30 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 14:56:45 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[RAWFETCH] [module]=[zone] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 14:57:15 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[MASS_EDIT] [module]=[zone] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 14:57:16 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[RAWFETCH] [module]=[zone] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 14:59:27 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[RAWFETCH] [module]=[zone] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:22 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[REBUILDFEATURECACHE] [module]=[feature] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:24 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[REBUILDFEATURECACHE] [module]=[feature] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:24 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[REBUILDFEATURECACHE] [module]=[feature] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:24 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[REBUILDFEATURECACHE] [module]=[feature] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:24 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[REBUILDFEATURECACHE] [module]=[feature] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:24 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[REBUILDFEATURECACHE] [module]=[feature] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:24 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[RAWFETCH] [module]=[zone] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:36 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:47 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:52 +0200] info [cpwrapd] patrickknol - [action]=[] [function]=[ALIVE] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:52 +0200] info [cpwrapd] patrickknol - [action]=[] [function]=[COUNTDBS] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:52 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:52 +0200] info [cpwrapd] patrickknol - [action]=[run] [function]=[USEREXISTS] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:52 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[CREATE_USER] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:53 +0200] info [cpwrapd] patrickknol - [action]=[run] [function]=[DBEXISTS] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:53 +0200] info [cpwrapd] patrickknol - [action]=[] [function]=[ADDDB] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:53 +0200] info [cpwrapd] patrickknol - [action]=[] [function]=[ADDUSERDB] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:53 +0200] info [cpwrapd] patrickknol - [action]=[] [function]=[GETHOST] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:01:55 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:19:42 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:19:48 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:20:04 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:56:45 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:56:45 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[UPDATE_USER_CACHE] [module]=[bandwidth_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:56:45 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:00 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:04 +0200] info [cpwrapd] rivexxo - [action]=[] [function]=[ALIVE] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:04 +0200] info [cpwrapd] rivexxo - [action]=[] [function]=[COUNTDBS] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:04 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:04 +0200] info [cpwrapd] rivexxo - [action]=[run] [function]=[USEREXISTS] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:04 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[CREATE_USER] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:05 +0200] info [cpwrapd] rivexxo - [action]=[run] [function]=[DBEXISTS] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:05 +0200] info [cpwrapd] rivexxo - [action]=[] [function]=[ADDDB] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:05 +0200] info [cpwrapd] rivexxo - [action]=[] [function]=[ADDUSERDB] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:05 +0200] info [cpwrapd] rivexxo - [action]=[] [function]=[GETHOST] [module]=[cpmysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:57:09 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:58:18 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 15:58:27 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 16:32:52 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 16:51:48 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 16:55:41 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 16:55:50 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 16:56:00 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 16:58:34 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 16:59:46 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 17:03:21 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 17:03:54 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[FETCH_DS_RECORDS] [module]=[dnssec] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 17:03:58 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[ENABLE_DNSSEC] [module]=[dnssec] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 17:03:59 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[FETCH_DS_RECORDS] [module]=[dnssec] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-20 17:10:24 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 04:02:36 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 04:02:39 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[PROTECT_DIRECTORY] [module]=[file_protect] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 04:02:52 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 04:02:55 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[PROTECT_DIRECTORY] [module]=[file_protect] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 04:03:08 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 04:03:11 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[PROTECT_DIRECTORY] [module]=[file_protect] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 04:03:21 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[SEND_ADMIN_AUTO_UPDATES_NOTIFICATION] [module]=[WpToolkitNotification] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 09:24:06 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[FETCH_DS_RECORDS] [module]=[dnssec] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 09:25:23 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 13:44:55 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:14:51 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:14:51 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[UPDATE_USER_CACHE] [module]=[bandwidth_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:14:51 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:02 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[RAWFETCH] [module]=[zone] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:25 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:25 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_DISK_USAGE] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:41 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:41 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_DISK_USAGE] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:53 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:57 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_DISK_USAGE] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:58 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[CREATE_DATABASE] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:58 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[CREATE_USER] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:15:58 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[SET_USER_PRIVILEGES_ON_DATABASE] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 14:16:17 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 15:22:02 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[UPDATE_VHOST_CPANEL] [module]=[multilang] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 15:22:03 +0200] info [cpwrapd] virticalevents - [action]=[run] [function]=[Cpanel::UAPI::LangPHP::php_set_vhost_versions] [module]=[hooks2] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 15:23:15 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[LOG_OPERATION_TO] [module]=[analytics_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 15:26:28 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[REBUILDFEATURECACHE] [module]=[feature] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 15:26:29 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[REBUILDFEATURECACHE] [module]=[feature] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 15:38:05 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:09:05 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[FETCHINSTALLEDHOSTS] [module]=[ssl] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:09:06 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_ENTRIES] [module]=[webcalls] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:09:24 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[IS_AUTOSSL_CHECK_IN_PROGRESS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:09:24 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_AUTOSSL_PROBLEMS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:09:24 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_AUTOSSL_PENDING_QUEUE] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:09:30 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:23:32 +0200] info [cpwrapd] tstvirt - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:24:15 +0200] info [cpwrapd] virtadmin - [action]=[fetch] [function]=[GET_SERVER_INFORMATION] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:24:16 +0200] info [cpwrapd] virtadmin - [action]=[fetch] [function]=[GET_DISK_USAGE] [module]=[mysql] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:24:22 +0200] info [cpwrapd] virtadmin - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:25:07 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:25:23 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:25:37 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:25:48 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:26:00 +0200] info [cpwrapd] virtadmin - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:26:17 +0200] info [cpwrapd] virtadmin - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:27:34 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[LISTSTORE] [module]=[ftp] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-21 16:27:43 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-22 04:02:53 +0200] info [cpwrapd] patrickknol - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-22 04:03:10 +0200] info [cpwrapd] rivexxo - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-22 04:03:26 +0200] info [cpwrapd] virtadmin - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-22 04:03:42 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[GET_SSL_VHOSTS] [module]=[ssl_call] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-22 04:03:46 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[PROTECT_DIRECTORY] [module]=[file_protect] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-22 04:04:05 +0200] info [cpwrapd] virticalevents - [action]=[fetch] [function]=[SEND_ADMIN_AUTO_UPDATES_NOTIFICATION] [module]=[WpToolkitNotification] [namespace]=[Cpanel] [version]=[2.4]
[2021-07-22 09:14:41 +0200] info [cpwrapd] virtadmin - [action]=[fetch] [function]=[SORTEDRESELLERSUSERS] [module]=[reseller] [namespace]=[Cpanel] [version]=[2.4]
Attached is a screenshot of the error.
I am already on the stable release version 96.0.13

I also found the following line in /usr/local/cpanel/logs/error_log

Code:
[2021-07-22 09:10:42 +0200] warn [whostmgrd] Failed to get the userâ<80><99>s home directory from the sec_ctxt at /usr/local/cpanel/Cpanel/Security/Policy/SourceIPCheck.pm line 54.
 at cpsrvd.pl line 7954.
        cpanel::cpsrvd::check_security_policy(HASH(0x14a80f0)) called at cpsrvd.pl line 1667
        cpanel::cpsrvd::handle_one_connection(6) called at cpsrvd.pl line 1124
        cpanel::cpsrvd::script() called at cpsrvd.pl line 434
[2021-07-22 09:10:42 +0200] info [whostmgrd] Internal Server Error: "GET /cpsess6377138599/?login=1&post_login=62648474336045 HTTP/1.1" 500 Security Policy requires exec termination.
 

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Last edited:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,810
892
313
cPanel Access Level
Root Administrator
Thanks for that - that's exactly what I needed to see.

I've seen this happen when there are issues with the two-factor authentication. Can you try running this command to disable that?

Code:
whmapi1 twofactorauth_disable_policy
If that doesn't work, can you please try this instead?

Code:
cp /var/cpanel/authn/twofactor_auth/tfa_userdata.json{,.bak-`date +%Y%m%d`}
echo '{}' >> /var/cpanel/authn/twofactor_auth/tfa_userdata.json
and that will attempt to reset the authentication file.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,810
892
313
cPanel Access Level
Root Administrator
I don't have any other ideas on my end. It would be best to submit a ticket to our team so we could check this directly on the server.

If you do submit a ticket, please post the number here so I can follow along and make sure this thread stays updated.