Internal Server Error 500 when login to cpanel

al_bozorgi

Member
Nov 6, 2013
13
0
1
cPanel Access Level
Root Administrator
today i install fresh cpanel on Centos OS.
download my backup and restore all of them.
config cpanel apache & php as old cpanel server.

when i login to Cpanel of any account server show page :
Internal Server Error

500

No response from subprocess ( (cpanel)): subprocess exited with status 2 (ENOENT)

cpsrvd/11.42.0.21 Server at mydomain.com
then i locate /usr/local/cpanel/logs/error_log log file

in the log file show this error:
[2014-03-17 15:56:16 -0400] info [cpses_tool] MYSQL: Remove dbuser cpses_alBPfr3e4Q for owner almasren on my server ip
any one can help me ?
 

al_bozorgi

Member
Nov 6, 2013
13
0
1
cPanel Access Level
Root Administrator
today i want login SSH with root when type root password SSH show error message , and login with WHM web login say "The login is invalid."

i sure type correct password but SSH and WHM say invalid pass.

after 10 minute try again to login WHM , login successful and no problem to login each WHM and SSH.

then check login to account all thing work correctly without error.

i do nothing from Starting post thread .

something wrong or maybe cpanel repair himself.
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

In response to your last post, it's likely the account was locked by cPHulk brute force detection. You can find this option and add your IP address to the white list here:

"WHM Home » Security Center » cPHulk Brute Force Protection"

Thank you.