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Internal Server Error Could not fetch uid or gid for : root

Discussion in 'General Discussion' started by zoradam, May 25, 2009.

  1. zoradam

    zoradam Registered

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    Hi all members,
    I'm use cpanel. http://serverip/cpanel access "root" user and password but an error ;

    I can ssh console :
    grep root /etc/passwd
    root:x:0:0:root:/root:/bin/bash
    operator:x:11:0:eek:perator:/root:/sbin/nologin

    How can I fix problem.
    Thanks for relation
     
  2. JawadArshad

    JawadArshad Well-Known Member
    PartnerNOC

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    Use http://serverip/whm as root user has access to administrator WHM interface and not cPanel. cPanel is only for non-root users.
     
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  3. zoradam

    zoradam Registered

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    I access to WHM interface but I dont access to Cpanel.

    how to create and manage to hosting and reseller users on cpanel ?...
     
  4. JawadArshad

    JawadArshad Well-Known Member
    PartnerNOC

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    You can only create resellers and manage hosting from WHM. cPanel is end user panel to manage a single account.
     
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  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Click on "Create a New Account" in WHM under Account Functions. Then you should be able to login to cPanel as that user.

    You can escalate cPanel users to Reseller users via the Reseller Center screen in WHM.
     
    #5 cPanelDavidG, May 26, 2009
    Last edited: May 26, 2009
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