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Internal Server Error (Probably Memory Issues)

Discussion in 'General Discussion' started by n0b0t, Jul 11, 2017.

  1. n0b0t

    n0b0t Registered

    Jul 11, 2017
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    United States
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    Website Owner
    So, one of my subdomains is down (my forum) and one other website that is just a normal extension of the other is also down. [removed website URL] The forum is SMF and PTUT is just a website connected with a MySQL database for purchases that are connected with games. Both use HTML, PHP etc. When I check my cPanel errors, I get this:

    [:error] [pid 135236] (12)Cannot allocate memory: [client XXX.XXX.XX.XXX:XXXXX] couldn't create child process: /usr/sbin/suphp for /home/cXXXXXXX/forumstuff/index.php, referer: [removed website URL]

    Is it PHP, memory issues, or what? I can't really wrap my head around this and I'm sorta a noob at this stuff.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator

    As a website owner, you may want to report this issue to your web hosting provider so they can take a closer look. It looks like a memory limit issue, which could stem from your website using more memory than is available to your account.

    Thank you.
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