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Internal Server Error

Discussion in 'General Discussion' started by softray, Apr 16, 2012.

  1. softray

    softray Registered

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    hello when i used Optimize Website in cpanel i got the following error
    How to recover my site from this problem


    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, me@mydomain.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
     
  2. thewebhosting

    thewebhosting Well-Known Member

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    You need to check in cPanel -> Error logs to get an exact idea about an error message.

    If you have a root access then you probably need to check in Apache error logs at /usr/local/apache/logs/error_log
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Does the error go away when you remove the options to optimize the website? If they do and you do not have root access, I'd highly suggest contacting your hosting provider. They would be able to check why this might be happening.
     
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