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Internal server error

Discussion in 'General Discussion' started by jfalconi83, Dec 31, 2012.

  1. jfalconi83

    jfalconi83 Member

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    Hi I have a problem eith my server whrn try log in the whm I get the next error: Internal Server Error

    Code:
    Can't locate Cpanel/LegacyLogin.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel /usr/local/cpanel/perl/_diet /usr/local/cpanel/Cpanel/CPAN/overload/__Time /usr/local/cpanel/Cpanel/CPAN/overload/__File__GlobMapper /usr/local/cpanel/Cpanel/CPAN/overload/__Digest /usr/local/cpanel/perl /usr/local/cpanel /usr/local/cpanel/build-tools/stubs /usr/lib/perl5/C220 /usr/lib/perl5/5.6.2/x86_64-linux /usr/lib/perl5/5.6.2/x86_64-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/x86_64-linux /usr/lib/perl5/site_perl/5.6.2/x86_64-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl/5.6.2/x86_64-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.6.2/x86_64-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/x86_64-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at (eval 7) line 1.
    
     at (eval 7) line 1
    	eval 'require Cpanel::LegacyLogin;' called at cpsrvd-ssl line 8137
    	main::process_legacy_login('login', 'IO::Socket::INET=GLOB(0x1b8cc350)', 'cpanel', 'goto_uri', '/', 'dest_uri', '/', 'user', ...) called at cpsrvd-ssl line 2646
    	main::badpass() called at cpsrvd-ssl line 4728
    	main::handle_auth() called at cpsrvd-ssl line 999
    	main::handle_one_connection() called at cpsrvd-ssl line 869
    cpsrvd/11.32.3.21 Server at 188.165.248.178
    
    all the websites hosted are displaying the next error:
    Code:
    Internal Server Error
    
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    
    Please contact the server administrator, webmaster@domain.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    
    More information about this error may be available in the server error log.
    
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    can please help me thanks
     
  2. dalem

    dalem Well-Known Member
    PartnerNOC

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  3. bbrink68

    bbrink68 Active Member

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    Thy looks more serious than a URL issue. Maybe try:

    Code:
    /scripts/upcp --force
    Make sure not to run that if your on centOS, like, 4.7 or lower.
     
  4. CitizenK

    CitizenK Well-Known Member

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    Hello,

    It appears that you are missing the /usr/local/cpanel/Cpanel/LegacyLogin.pm file. You can check to see if you have this file with the following command:
    Code:
     ls -l /usr/local/cpanel/Cpanel/LegacyLogin.pm 
    If you are missing this file or believe it is damaged, you can update your cpanel install to ensure that you have a full and complete installation with the commands below. This update will check and reinstall any missing files from your cPanel install, ande ensure that perl is set up correctly.

    Code:
    /scripts/upcp --force
    /scripts/checkperlmodules
    
    If the issue continues you will want to open a support ticket using the link in my signature so that we can resolve this error for you.
     
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