Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

internal server error

Discussion in 'General Discussion' started by keat63, Mar 12, 2015.

  1. keat63

    keat63 Well-Known Member

    Joined:
    Nov 20, 2014
    Messages:
    995
    Likes Received:
    41
    Trophy Points:
    28
    cPanel Access Level:
    Root Administrator
    I removed ruid2 today, to help alleviate a few issues i'm having and now one of my sites shows "internal server error"

    It appears to work under DSO but no SUphp.

    Any thoughts.
     
    #1 keat63, Mar 12, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,855
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    What error message do you see in /usr/local/apache/logs/error_log when you notice the "500" error code in your browser? Have you ensured permission and ownership values meet the suPHP requirements?

    suPHP Considerations

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Mar 12, 2015
  3. keat63

    keat63 Well-Known Member

    Joined:
    Nov 20, 2014
    Messages:
    995
    Likes Received:
    41
    Trophy Points:
    28
    cPanel Access Level:
    Root Administrator
    Hi Michael

    I assumed it was a permissions thing, there are only 3 sites and one is working.
    Initially googled and came up with 644 for files and 755 for folders, which didn't make any difference.

    I've now spotted that the working site permissions are for the owwer:eek:wner, and the none working ones are for root:root, so i assume this has something to do with it. ?
     
    #3 keat63, Mar 12, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,855
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Yes, file/directory ownership should be set to the account username if you want it accessible to the public.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Mar 12, 2015
  5. keat63

    keat63 Well-Known Member

    Joined:
    Nov 20, 2014
    Messages:
    995
    Likes Received:
    41
    Trophy Points:
    28
    cPanel Access Level:
    Root Administrator
    CHOWN seems to have resolved this
     
    #5 keat63, Mar 13, 2015
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,855
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Mar 13, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - internal server error
  1. Q309

    500 Internal Server Error: UID of script smaller than min_uid

    Q309, Jul 23, 2018, in forum: EasyApache
    Replies:
    2
    Views:
    65
    cPanelLauren
    Jul 23, 2018
  2. Franklin237

    500 Internal Server Error

    Franklin237, May 10, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    596
    cPanelLauren
    May 11, 2018
  3. KrishPCM

    More than 9 Word limit in URL alias raising 500 internal server error

    KrishPCM, Mar 1, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    230
    cPanelMichael
    Mar 1, 2018
  4. kay9

    SOLVED Removing site publisher causes 500 internal server error

    kay9, Feb 12, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    457
    cPanelMichael
    Feb 14, 2018
  5. Ahmed Hany

    500 Internal Server Error

    Ahmed Hany, Dec 11, 2017, in forum: General Discussion
    Replies:
    6
    Views:
    2,065
    cPanelMichael
    Jan 23, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice