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internal server error

Discussion in 'General Discussion' started by keat63, Mar 12, 2015.

  1. keat63

    keat63 Well-Known Member

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    I removed ruid2 today, to help alleviate a few issues i'm having and now one of my sites shows "internal server error"

    It appears to work under DSO but no SUphp.

    Any thoughts.
     
    #1 keat63, Mar 12, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    What error message do you see in /usr/local/apache/logs/error_log when you notice the "500" error code in your browser? Have you ensured permission and ownership values meet the suPHP requirements?

    suPHP Considerations

    Thank you.
     
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    #2 cPanelMichael, Mar 12, 2015
  3. keat63

    keat63 Well-Known Member

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    Hi Michael

    I assumed it was a permissions thing, there are only 3 sites and one is working.
    Initially googled and came up with 644 for files and 755 for folders, which didn't make any difference.

    I've now spotted that the working site permissions are for the owwer:eek:wner, and the none working ones are for root:root, so i assume this has something to do with it. ?
     
    #3 keat63, Mar 12, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Yes, file/directory ownership should be set to the account username if you want it accessible to the public.

    Thank you.
     
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    #4 cPanelMichael, Mar 12, 2015
  5. keat63

    keat63 Well-Known Member

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    CHOWN seems to have resolved this
     
    #5 keat63, Mar 13, 2015
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
     
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    #6 cPanelMichael, Mar 13, 2015
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