The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Internal Server Error

Discussion in 'General Discussion' started by 2mikister, Sep 2, 2015.

  1. 2mikister

    2mikister Registered

    Joined:
    Sep 2, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Addis Ababa
    cPanel Access Level:
    Website Owner
    Please help me out
    i get this error on my example.com

    Code:
    [SIZE=6]
    [B]Internal Server Error[/B][/SIZE]
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    
    Please contact the server administrator at [EMAIL]webmaster@example.com[/EMAIL] to inform them of the time this error occurred, and the actions you performed just before this error.
    
    More information about this error may be available in the server error log.
    
    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
    
    
     
    #1 2mikister, Sep 2, 2015
    Last edited by a moderator: Sep 2, 2015
  2. hostCAPO

    hostCAPO Member

    Joined:
    Sep 2, 2015
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    1
    Location:
    Birmingham, AL
    cPanel Access Level:
    Root Administrator
    Hello,
    You would want to view the apache error log @ /usr/local/apache/logs/error_log. Many times these kinds of issues are caused by the .htaccess.

    If you for one reason, or another, cannot access the error_log for apache, check the site root for an error_log or try moving the .htaccess to .htaccess.bak and reload your page.

    Regards,
    Jeremy A.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    You can review the "Error Log" option in cPanel if you do not have root access. This should help you to determine the specific reason the "500 Internal Server Error" message appears in your browser.

    Thank you.
     
Loading...

Share This Page