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Invalid configuration for the parameter “domain”: Subdomains exist on the addon domain

Discussion in 'General Discussion' started by postcd, Nov 23, 2017.

  1. postcd

    postcd Well-Known Member

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    WHM »Transfers » Convert Addon Domain to Account

    When i execute it, it says:
    Invalid configuration for the parameter “domain”: Subdomains exist on the addon domain “domainIwantToTransfer.com”.

    What does it mean and how can i move that addon domain when it contains subdomains?
     
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    That message is accurate. You must delete subdomains of the addon domain before you convert the addon domain to a cPanel account.

    Thank you.
     
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