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Invalid HELO whitelist IP

Discussion in 'E-mail Discussions' started by screege, Sep 30, 2015.

  1. screege

    screege Well-Known Member

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    Is there anyway I can whitelist an ip for all acl checks? I am getting this from one host to one of my customers
    Code:
    2015-09-30 11:33:57 H=(mailserver) [200.66.77.138]:11056 X=TLSv1:DHE-RSA-AES256-SHA:256 rejected MAIL <prueba.serfincor@mailserver>: Access denied - Invalid HELO name (See RFC2821 4.1.1.1)
    
    Regards
     
    #1 screege, Sep 30, 2015
    Last edited by a moderator: Sep 30, 2015
  2. Schwede

    Schwede Registered

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    Hi,

    I don't know of any way to do that, but HELO checks are pretty standard. prueba.serfincor@ mailserver isn't a fully qualified domain name so that make sense that it's getting rejected. I would suggest seeing if your customer's email provider can fix their hostname and make sure there are reverse dns records so the HELO check can work properly.
     
    #2 Schwede, Sep 30, 2015
    Last edited by a moderator: Sep 30, 2015
    Jcats likes this.
  3. cPanelMichael

    cPanelMichael Forums Analyst
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