Invalid License File. Version may have changed without running cpkeyclt.

[emorejd]

Good evening,
when I log in to WHM, I get this message:

So I checked the IP address via cPanel & WHM License Verification | cPanel Inc., that's ok
it then asks me to do: If the server has a license, run the / usr / local / cpanel / cpkeyclt command as the root user.
and there I get:

[[email protected] ~]# /usr/local/cpanel/cpkeyclt
Updating cPanel license...Done. Update Failed!
Error message:
The cPanel license server replied that the license has been activated on too many machines.
Please contact [email protected]

The exact message was: The license has been activated too many times on different machines. ()!

Building global cache for cpanel...Done
[[email protected] ~]#

In advance, thank you for your help

 

[cPanelMichael]

The cPanel license server replied that the license has been activated on too many machines.

Hello,

You will need to contact [email protected] via email for the investigation of this issue.

Thank you.

 

[albatroz]

How long did they take to solve this issue?
I opened a support ticket but they are telling me that they will scalate the case to senior support

 

[emorejd]

How long did they take to solve this issue?
I opened a support ticket but they are telling me that they will scalate the case to senior support

Hello,
me the request sent to billing, was treated very quickly, it seems to me in a few minutes only!

 

[sharam]

Hey all
I started getting this message today when trying to login to WHM or cpanel, have not changed anything and no idea why this would happen...the license in verified and legit, can you guys help?
Invalid License File. Version may have changed without running cpkeyclt.

 

[sharam]

Hey guys
i also tried updating the license with putty but the message is: update failed

 

[cPanelMichael]

Hello @sharam,

Please reach out to [email protected] via email so we can take a closer look.

Thank you.