Investigating cause of server crash?

jlucho

Well-Known Member
Aug 5, 2006
60
1
158
hi guys

a server is down, and is requesting a reboot and is currently UP
I asked the DC to tell me the cause of the server crash
they indicate that look in /var/log/message , before the reboot

my query is: exactly what text string should I look in the message file, to know the cause of the server crash ?
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,233
363
cPanel Access Level
DataCenter Provider
Twitter
Hello @jlucho,

You can start by looking for entries with timestamps close to when your server first went down in the /var/log/messages and /var/log/dmesg log files. Feel free to post the log output here using CODE tags while ensuring to remove any identifying information from the output and we can see if there's anything obvious to note.

Thank you.