ionCube Loader for cPanel's internal PHP

[cotswoldphoto]

My server just updated to cPanel 60.3 from 58.31 (I think it was at) and I am getting this every 5 minutes by email:

Site error: the file <b>/usr/local/cpanel/whostmgr/docroot/cgi/rsmonitor/cron.php</b> requires the ionCube PHP Loader ioncube_loader_lin_5.6.so to be installed by the website operator. If you are the website operator please use the <a href="http://www.ioncube.com/lw/">ionCube Loader Wizard</a> to assist with installation

I ran EasyApache 4 and checked the installed packages. PHP5.6 says it has php-ioncube and PHP7 says it has php-ioncube6.

The server has been running happily until now.

 

[Infopro]

There is a similar ticket open with this response from cPanel Technical Support you might try:

To fix this, I went to Server Configuration > Tweak Settings > PHP and disabled IonCube and hit Save. I then re-enabled it and can confirm it is being detected properly:

If that doesn't solve this for you, please open a ticket. A case has been opened for this issue as well: CPANEL-9222

 

[cotswoldphoto]

Thank you. That resolved it.

 

[cPanelMichael]

Hello,

I'll update this thread once a resolution for case CPANEL-9222 is published. In the meantime, another workaround to fix this issue is to run the following command:

 /usr/local/cpanel/bin/checkphpini --verbose

Thank you.

 

[dogdog]

I have a WHM Plugin which requires Ioncube. The plugin will not recognise that Ioncube has been installed.

I am running WHM 60.03 with PHP 5.6 and PHP-FPM enabled on all domains. My VPS runs CentOS 7.2.

I chose to install the Ioncube Loader as a PHP module through Easy Apache 4.

Running php -v indicates the Ioncube loader is installed.

I copied the Ioncube Loader files to /usr/local/ioncube

I manually added the line
zend_extension="/usr/local/ionCube/ioncube_loader_lin_5.6.so"
to PHP.ini files I found in /usr/local/lib and usr/lib
The command
whereis php
only threw up these PHP.ini files when logged in through SSH.

Yet even after all this I still get the error in the WHM plugin:
Site error: the file /usr/local/cpanel/whostmgr/docroot/3rdparty/xvarnish/index.php requires the ionCube PHP Loader ioncube_loader_lin_5.6.so to be installed by the website operator.

Any ideas please?

 

[cPanelMichael]

Hello @dogdog,

I've merged your thread with this one.

Thanks!

 

[dogdog]

Hello @dogdog,

I've merged your thread with this one.

Thanks!

Thanks, the above fix solved my problem too.

 

[cPanelMichael]

Hello,

The resolution to this case is now published to the "Current" build tier as part of cPanel version 60.0.4:

Fixed case CPANEL-9222: Preserve configuration for cPanel PHP on upgrade.

For an explanation of our release tiers, read our cPanel & WHM Versions and the Release Process documentation.

Thank you.