ioncube_loader_lin_5.3.so: undefined symbol: zend_resolve_path

sreeninair

Well-Known Member
Dec 23, 2013
100
0
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cPanel Access Level
Root Administrator
Hello,

I am getting the following error in apache log. I reinstalled ioncube with phpextension manager script, loader.so from another server, No luck.

My php version is 5.3.27

Failed loading /usr/local/IonCube/ioncube_loader_lin_5.3.so: /usr/local/IonCube/ioncube_loader_lin_5.3.so: undefined symbol: zend_resolve_path
Failed loading /usr/local/IonCube/ioncube_loader_lin_5.3.so: /usr/local/IonCube/ioncube_loader_lin_5.3.so: undefined symbol: zend_resolve_path
Failed loading /usr/local/IonCube/ioncube_loader_lin_5.3.so: /usr/local/IonCube/ioncube_loader_lin_5.3.so: undefined symbol: zend_resolve_path

Please help me to resolve this issue.

Thanks
Sreeni
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,268
463
Hello :)

Could you let us know where you are receiving this error message? For instance, is it on a website, or within a cPanel application or plugin? Also, if it's on a website, make sure there is not a custom php.ini file within the account that could be attempting to load a different version of IonCube PHP Loader or not loading it at all.

Thank you.
 

sreeninair

Well-Known Member
Dec 23, 2013
100
0
16
cPanel Access Level
Root Administrator
Hello Michael/Peter,

I am now getting the following error. Dont have any custom phjp.ini in any accounts.

Failed loading /usr/local/IonCube/ioncube_loader_lin_5.3.so: /usr/local/IonCube/ioncube_loader_lin_5.3.so: undefined symbol: zend_resolve_path
Zend Guard Loader requires Zend Engine API version 220090626.
The Zend Engine API version 220060519 which is installed, is outdated.
 

cPanelPeter

Senior Technical Analyst
Staff member
Sep 23, 2013
586
25
153
cPanel Access Level
Root Administrator
Hello,

Which version of PHP are you running?

Code:
php -v
Nevermind. Just saw what version you're running from your original post.

Please open a support ticket using the link in my signature. Then please post the ticket number here so we can update this thread accordingly.