Davidmancap

Member
Apr 1, 2013
8
0
1
cPanel Access Level
Website Owner
Hello everyone, Im new here :) I want to ask, whats happen to my cpanel, whats happen to my whm.

Using, my real IP, I can't open [Removed] to login, but if I using proxy, I can access the page and login... After that I login in my whm, and I make a cpanel.... WORKING...

But, if I access [Removed] without proxy, I can't access that page, if I using proxy I can access, why is this happening? I already check in IP Deny Manager, NO IP in there, I already check in [Removed], ITS UP... BUT I CANT ACCESS USING MY REAL IP, MY FRIENDS TOO, WE COME FROM INDONESIA, COME ON FIX THIS
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Do you have any third-party firewall rules installed that could be blocking connections to the server? Or, is it possible that your ISP is blocking the connection to the cPanel/WHM ports? You could try using the proxy subdomains feature to access cPanel/WHM. EX:

Code:
http://whm.yourdomain.com
http://cpanel.yourdomain.com
Thank you.
 

24x7server

Well-Known Member
Apr 17, 2013
1,907
95
78
India
cPanel Access Level
Root Administrator
I think most probably this is the issue with ISP, still you can give a chance and disable your system firewall that could block cpanel and whm ports. I would suggest you to try to access your server from different ISP connections and see if it works for you.
 

Davidmancap

Member
Apr 1, 2013
8
0
1
cPanel Access Level
Website Owner
No, My friend got it too..... my friend cant open my website... my friend and I live in Indonesia.... And my another friend (I think from philipine) can't open it too.. How to fix it? Thanks
 

faisikhan

Well-Known Member
Dec 12, 2011
86
0
56
Islamabad, Pakistan
cPanel Access Level
Root Administrator
Its great that your issue has been resolved but you should post the RCA here, what did your hosting company perform at their end for troubleshooting it. It'd be better for us and the others to have the idea about such incident :)