The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

IP adress has changed. Please try to login again

Discussion in 'General Discussion' started by saimohit2000, Apr 22, 2013.

  1. saimohit2000

    saimohit2000 Member

    Joined:
    Dec 28, 2012
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    One of my client is facing an error . Everytime he tries to login to my server via cpanel account

    Then it doesn't even take him to the panel . It says " IP adress has changed . Please try to login again "

    I tried clearing his cache and everything . He doesn't use a proxy and not have an antivirus . It is an xp os

    What is the problem with him ? When i try to load from here , the same account works fine for me

    Please help , this is my server ip - removed -

    Thanks,
    Sai Mohit
     
    #1 saimohit2000, Apr 22, 2013
    Last edited by a moderator: Apr 22, 2013
  2. quietFinn

    quietFinn Well-Known Member

    Joined:
    Feb 4, 2006
    Messages:
    998
    Likes Received:
    10
    Trophy Points:
    168
    Location:
    Finland
    cPanel Access Level:
    Root Administrator
    Does the same happen if he does as suggested: "try to login again"?
     
    #2 quietFinn, Apr 22, 2013
  3. saimohit2000

    saimohit2000 Member

    Joined:
    Dec 28, 2012
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    Thanks for the reply . But to your suprise . It is yes , it happens the same . When he tries using correct credentials it costs him the same

    Is there any cpanel team here to help me ?

    Regards,
    Sai MOhit
     
    #3 saimohit2000, Apr 23, 2013
  4. quietFinn

    quietFinn Well-Known Member

    Joined:
    Feb 4, 2006
    Messages:
    998
    Likes Received:
    10
    Trophy Points:
    168
    Location:
    Finland
    cPanel Access Level:
    Root Administrator
    I suggest you contact your hosting provider.
     
    #4 quietFinn, Apr 23, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - adress changed Please
  1. Martin 24U

    SOLVED Multiple SSL certificates on one IP adress

    Martin 24U, Dec 12, 2016, in forum: Security
    Replies:
    1
    Views:
    263
    cPanelMichael
    Dec 12, 2016
  2. Gideon Reisel

    Spam Assasin has no option to direct mail to a spam-mailbox-adress

    Gideon Reisel, Jun 28, 2016, in forum: E-mail Discussions
    Replies:
    3
    Views:
    317
    cPanelMichael
    Jun 29, 2016
  3. Spork Schivago

    passwords have all changed.

    Spork Schivago, Jun 10, 2017, in forum: Security
    Replies:
    7
    Views:
    101
    Spork Schivago
    Jun 12, 2017
  4. Joe Dangelo

    Changed Skin can't access cPanel

    Joe Dangelo, May 12, 2017, in forum: User Experience
    Replies:
    1
    Views:
    143
    Infopro
    May 12, 2017
  5. Harikalar Kutusu

    Server certificate has been changed

    Harikalar Kutusu, Mar 23, 2017, in forum: Security
    Replies:
    2
    Views:
    172
    cPanelMichael
    Mar 23, 2017

Share This Page