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IP adress has changed. Please try to login again

Discussion in 'General Discussion' started by saimohit2000, Apr 22, 2013.

  1. saimohit2000

    saimohit2000 Member

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    One of my client is facing an error . Everytime he tries to login to my server via cpanel account

    Then it doesn't even take him to the panel . It says " IP adress has changed . Please try to login again "

    I tried clearing his cache and everything . He doesn't use a proxy and not have an antivirus . It is an xp os

    What is the problem with him ? When i try to load from here , the same account works fine for me

    Please help , this is my server ip - removed -

    Thanks,
    Sai Mohit
     
    #1 saimohit2000, Apr 22, 2013
    Last edited by a moderator: Apr 22, 2013
  2. quietFinn

    quietFinn Well-Known Member

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    Does the same happen if he does as suggested: "try to login again"?
     
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    #2 quietFinn, Apr 22, 2013
  3. saimohit2000

    saimohit2000 Member

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    Thanks for the reply . But to your suprise . It is yes , it happens the same . When he tries using correct credentials it costs him the same

    Is there any cpanel team here to help me ?

    Regards,
    Sai MOhit
     
    #3 saimohit2000, Apr 23, 2013
  4. quietFinn

    quietFinn Well-Known Member

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    I suggest you contact your hosting provider.
     
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    #4 quietFinn, Apr 23, 2013
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