Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

IP Blacklisted. Anyway to change e-mail IP?

Discussion in 'E-mail Discussion' started by chonk, Apr 1, 2017.

Tags:
  1. chonk

    chonk Member

    Joined:
    Feb 28, 2015
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hello, one of my clients had malicious script on server and it made spam without control. Result of this, we can't send any e-mail on server. Some companies blocked our IP address.

    Is there anyway to change outgoing e-mail IP address without changing server IP?
     
    #1 chonk, Apr 1, 2017
  2. SysSachin

    SysSachin Well-Known Member

    Joined:
    Aug 23, 2015
    Messages:
    604
    Likes Received:
    43
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    IP change is not solution. If you change mail service IP and still spam mail going then the IP will blacklist.

    You need to disable spam script and submit IP removal request.

    IF you want to change ip then please refer below URL

    [Removed]
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 SysSachin, Apr 1, 2017
    Last edited by a moderator: Apr 3, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    You can change the IP address used for sending email by following the instructions on the following document:

    How to Configure the Exim Outgoing IP Address - cPanel Knowledge Base - cPanel Documentation

    However, note that some blacklists may check the server's hostname, in which case you'd need to request delisting from any remote email server or list that's blacklisted mail from your server. You may also find this document helpful:

    How to Keep your Email out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Apr 3, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - Blacklisted Anyway change
  1. Reado

    Emails from cPanel are blacklisted by spamhaus

    Reado, Oct 29, 2018, in forum: E-mail Discussion
    Replies:
    9
    Views:
    180
    cPanelMichael
    Nov 12, 2018
  2. cPanelResources

    Tutorial How do I check if my mail server is blacklisted?

    cPanelResources, Oct 22, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    374
    cPanelMichael
    Dec 6, 2018
  3. chris0147

    Email blacklisted still goes to spam

    chris0147, Oct 16, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    109
    keat63
    Oct 18, 2018
  4. chris0147

    Email Blacklisted Going to Spam

    chris0147, Oct 5, 2018, in forum: E-mail Discussion
    Replies:
    25
    Views:
    489
    feldon27
    Oct 29, 2018
  5. PatrickVeenstra

    Login Denied Country is Blacklisted?

    PatrickVeenstra, Aug 29, 2018, in forum: Security
    Replies:
    12
    Views:
    463
    cPanelMichael
    Nov 26, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice