IP Blacklisted. Anyway to change e-mail IP?

chonk

Member
Feb 28, 2015
19
1
1
cPanel Access Level
Root Administrator
Hello, one of my clients had malicious script on server and it made spam without control. Result of this, we can't send any e-mail on server. Some companies blocked our IP address.

Is there anyway to change outgoing e-mail IP address without changing server IP?
 

SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
Hello,

IP change is not solution. If you change mail service IP and still spam mail going then the IP will blacklist.

You need to disable spam script and submit IP removal request.

IF you want to change ip then please refer below URL

[Removed]
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello,

You can change the IP address used for sending email by following the instructions on the following document:

How to Configure the Exim Outgoing IP Address - cPanel Knowledge Base - cPanel Documentation

However, note that some blacklists may check the server's hostname, in which case you'd need to request delisting from any remote email server or list that's blacklisted mail from your server. You may also find this document helpful:

How to Keep your Email out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

Thank you.